Microsoft Releases the Service Adoption Specialist Course

Published 01-10-2019 11:01 AM 65.5K Views
Microsoft

 

We are excited to announce the release our Microsoft Service Adoption Specialist  online course.  Earn your certificate in this body of knowledge that is delivered through our partner, EdX.org. This course is designed to help you understand the six knowledge areas required to successfully drive the adoption of Microsoft services in your company.  While all great service adoption is technology agnostic, this course uses Microsoft Teams, our hub for teamwork in Office 365, as the example service throughout the material.  A Service Adoption Specialist brings together business acumen, technical knowledge with an understanding of how to drive change and passion for helping people under one umbrella. 

 

Our material is interactive - with videos, case studies and other visuals - to create an engaging experience.  Whether you have a formal organizational change management background, are an IT professional or are entirely new to this industry this baseline course is appropriate for you.  Do these three simple things:

 

  1. Find your Tribe - Participate in the conversations here in the Driving Adoption forum and also join our Office 365 Champion program to participate in our free monthly community calls chock full of information about all our teamwork solutions.
  2. Tell the Story - Our recently released Microsoft Teams Adoption Toolkit is delivered in a unique, mobile friendly way that helps you answer the questions of, "Why Teams?" and "How do I get started?"
  3. Earn Your Certificate! - Validate your skill set and expand your career by taking our online course at https://aka.ms/AdoptionCert and certifying your capability in this new and emerging area today. Share this certification in your organization and online.

The EdX platform is also where we deliver our course for IT Professionals entitled "Enabling Teamwork with Microsoft Teams" that focuses on the configuration, deployment and management of that service. Take this course to expand your technical knowledge of Microsoft Teams.

 

Our innovation in this area would not be possible without the contributions of many people across the industry. I've noted their names in the "Acknowledgement and Thanks" section of our course. Become familiar with these leaders who are experts and fantastic supporters of this community!

 

Give us feedback on your experience here or within the discussion forums on EdX. We are always listening!

77 Comments
Microsoft

Hello All - While there is a version of my course on Microsoft Learn it is an early version and not recommended at this time.  The course on EdX has extended until December 30, 2020. At that time we will be making a transition to the Microsoft Learn experience once I've ensured that everyone who has already been certified will have their credential ported to the new system.  Please use https://aka.ms/AdoptionCert to find the course that has been extended. I will make an announcement in the Driving Adoption community about this transition ahead of the January 1st date with additional enhancements to the course.  

 

Thank you!  @Chris Nicholson @AndreasSchulze-Kopp @Hans ten Berge @DennisBark @Alexander Rico 

Occasional Visitor

@Karuana Gatimu Thanks for your answer but you mention that the course was extended on edX until end of 2020 but this is not the case. This is the reason why so many people are confused to be honest. I can login on edx and the system still told me that the course I am looking for has been ended at end of september. 

Occasional Visitor

Hello

I want to do the course, but the course closed on September 30

Is there any other date for the course?

thanks

Senior Member

Hi Karuana Gatimu,

 

When I click the new link the course is presented but when I enroll that does not work.

we still get the error "The course you are looking for is closed for enrollment as of 9/30/20, 12:00 AM." 

When I look to another course in the system it is not there. Can you please check if the date extention or new link will be activated?

 

Thanks

Hans

 

 

 

 

 




New Contributor

Hi,

 

[UPDATE - see response from @Karuana Gatimu ]

 

As I mentioned above, if you want to follow the Service Adoption course, you can complete the training for free via the Microsoft Learn platform: https://docs.microsoft.com/en-us/learn/paths/m365-service-adoption/

 

As far as I can tell (I did the Edx course), it's the same course as WAS available via Edx. However, if you really wanted that certificate, then it looks like this will not now be possible. 

 

Jason

 

 

Microsoft

@jcwyatt Hello there. I am the Microsoft author of the course and I did respond above.  By using the following link you can still get to the EdX course which is available until December 2020.   Please use this link and take that course rather than the one on Microsoft Learn until 2021 when we officially launch it.  See my post above.  The proper link is https://aka.ms/AdoptionCert  Thank you! 

Microsoft

@jcwyatt Hello there. I am the Microsoft author of the course and I did respond above.  By using the following link you can still get to the EdX course which is available until December 2020.   Please use this link and take that course rather than the one on Microsoft Learn until 2021 when we officially launch it. Please DO NOT take the Learn course until that time otherwise I can't guarantee your automating upgraded badge in that new system.   See my post above.  The proper link is https://aka.ms/AdoptionCert  Thank you! 

Additionaly @Hans ten Berge  I see your post so I'll go in and troubleshoot.  I'm seeing the below data so something is amiss. Thank you for reporting the further details.  

 

course.png

Microsoft

UPDATE:  I have put in a trouble ticket to the enrollment team to try to resolve the issue.  Either myself or @Jessie_Hwang will provide an update here as soon as its resolved - hopefully within 24 hours.  I'm sorry about the difficulty! 

New Contributor

@Karuana Gatimu  - Apologies - I missed your response earlier - thanks for the update.

Occasional Visitor

Hello, on EdX the course is no longer avaiable. is it retired?

Regular Visitor

Hi, @Karuana Gatimu the link for enrollment still doesn't work... Do you perhaps have any update there? Thank you very much! 

Senior Member

I just tried to enroll in this course and it says that enrollment was closed on 9/30/20.  I just got the email today telling me about it.  Is this still available?

Senior Member

Dear @Karuana Gatimu

Is there any update regarding the issue? 

I'm still unable to enroll to the course. It says "The course you're looking for is closed for enrollment as of 30/09/2020". 

I've also dropped an email to edX, but still no reaction from them.

 

Would you please advise?

Many thanks, 

Ramin Shafagatov

Microsoft
My apologies to you all. We are still working to resolve the problem. It is taking an inordinate amount of time but we are pushing!! Thank you for your patience.
Occasional Visitor

Hi there

I just want to confirm the costing for this course?

 

Thanks

 

Charl

Frequent Contributor

hi,

 

I tried to enrol for the course but I get the message "The course you are looking for is closed for enrollment as of 9/30/20, 12:00 AM."

can someone provide some guidance on how to proceed?

 

Regards

Ramana

Senior Member

@Karuana Gatimu 

 

Hello I do hate to bug, but reaching out just in case. 

 

I enrolled in the edX course back in June. I am still able to access the course but the snippets of videos that were available throughout the course are no longer playing. Do you know if there is another way to watch those or is that part of the issue you are looking into. Thank you. 

Senior Member

Hope there is any progress on enrolling the course @Karuana Gatimu 

Hans

Occasional Visitor
visit
Senior Member

@Karuana Gatimu Any chance that this will be offered again?

Occasional Visitor

The course is no long available through EdX. When will it become accessible again, if at all?

Senior Member

Dear all,

While waiting for the update/feedback from Microsoft I've managed to get reaction from edX. See the screenshot of our communication below:

Screen Shot 2020-11-15 at 8.58.14 AM.png

Now I guess we have to wait to see when it will be available via Microsoft Learn.

 
 
 
 
 
 
 
 
 
 
 
New Contributor
Microsoft
Occasional Visitor

Good afternoon,

 

The Service Adoption Specialist certification course on Edx shows that there are no current courses.

Are you able to advise when the next course dates will be released?

https://www.edx.org/course/microsoft-service-adoption-specialist-2

 

Thanks and kind regards,

New Contributor

Hi @BellaAd ,

 

See the above comment from @rshafagatov. It looks like the course is not coming back to Edx, but can be done at Microsoft Learn, as @Teodora Badiu shared above.

 

Enjoy the course, there's a lot of great material!

Regular Visitor

Hi @Karuana Gatimu 

I can now find the course available but it looks like there is no option to be certified?

Is this planned again?

Many thanks in advance

Best,

Dennis

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Last update:
‎Jan 29 2019 04:18 PM
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