Jul 21 2020 08:03 AM
I have an error that I can't sync my Work profile favorites and passwords to one of my two work account profiles I've added to the browser.
See attached image.
I got some sync error, but I've read some in the docs:
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
"
Currently Microsoft Edge sync for Azure Active Directory (Azure AD) accounts is available for the following subscriptions:
"
Can the error be because I have both M365 Business Basic and M365 Business Premium licenses to my account? (The problem is that Business Basic is added via a AD-group that is needed for my account to work, and can't be removed).
or is the error because I have MFA activated on the account?
Jul 21 2020 01:52 PM
@JonasRR Thanks for reaching out. I'll ask the Sync team and let you know if they have any insights to share.
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
Jul 21 2020 02:40 PM
@JonasRR The Sync team said that they'd need to see logs to know definitively, so instead they recommended looking into the configuration options. If that doesn't help, they asked you to reach out to our Support team, who should have all the tools needed to troubleshoot.
Hopefully that helps!
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
Aug 06 2020 11:11 PM
@Deleted I’m still having error after a 3 hours troubleshooting call with M365 support. Then they just point me to: https://microsoftedgesupport.microsoft.com/hc/en-us .
I then made a individual case but they just redirected me to add a business support case instead. Since we don’t have any business support access-ID for Software Assurance Access (of that I know), it will cost $499 to troubleshoot this case for our non profit organization, and that budget we don’t have at all.
So I guess I will always have to live with this server error... :crying_face: