Jan 19 2022 11:13 AM
Hi,
I am not sure where to report this (and I am happy to report this properly elsewhere), but I have started to notice an issue with YouTube videos - the video and audio start in sync, but after 15 minutes or so, they are visibly out of sync. I have checked multiple browsers and:
So it would appear that it is something related to Chromium. Restarting either the GPU process or the Audio process brings them back in sync. Hardware acceleration does not seem to have an effect on this problem - it happens with both enabled and disabled. I am not sure when did it start. All drivers are up to date.
ROG Zephyrus G15 GA503QS_GA503QS
OS Name: Microsoft Windows 11 Pro
Version: 10.0.22000 Build 22000
Processor: AMD Ryzen 9 5900HS with Radeon Graphics, 3301 Mhz, 8 Core(s), 16 Logical Processor(s)
Discrete GPU: NVIDIA GeForce RTX 3080 Laptop GPU
Integrated GPU: AMD Radeon Graphics Processor (0x1638)
From the debug info in the YouTube player it seems that the graphics card that is used is AMD Radeon:
"gpu": "ANGLE_(AMD,_AMD_Radeon(TM)_Graphics_Direct3D11_vs_5_0_ps_5_0,_D3D11-27.20.14044.2001)",
"debug_playbackQuality": "hd1080",
I haven't tried forcing the NVIDIA GPU to be used. I am open to any suggestions.
Jan 20 2022 08:46 AM
UPDATE:
I've forced the browser to use the NVIDIA graphics card and the desync does not occur so it seems related to the AMD Radeon video card.
I've also checked for newer versions of the drivers of chipset and the graphics card and it turns out there are newer ones, so I've installed them. I'll test tomorrow. Now the debug info reads:
"gpu": "ANGLE_(AMD,_AMD_Radeon(TM)_Graphics_Direct3D11_vs_5_0_ps_5_0,_D3D11-30.0.13025.5005)",
Jan 26 2022 08:26 AM
SolutionMay 24 2023 07:12 AM
And this problem still exist in Surface Pro 9 SQ3
Aug 25 2024 05:18 PM
kindly need fix videoplay ID stream connection
.
Kindly dismiss on coppa ftc signal turn on
,remove avatar and Al website internet
Kindly need assistance. Troubleshooting internet gamer
Jan 26 2022 08:26 AM
Solution