May 10 2019 07:43 AM
Hello everyone,
I have the Ms Edge Dev with lastest version installed on May 10th. Since some nearest versions which I do not remember, I've faced some troubles with the touchpad. When I used 2 fingers to scroll up and down, the cursor disappeared. Right after I touched the pad again to move the cursor, it showed the menu like i'd right-clicked on that point. In other windows (explorer, word,...) and even Chrome it didn't act like that. So I think that it may be an error. Do anyone got a solution ? Please let me know if I can fix it myself.
Nov 07 2019 10:53 AM
@pkillpeers Thank you for the response... So my question is, it’s a Microsoft issue - when are they going to resolve it? It’s their responsibility, it’s a know issue... Why aren’t they resolving it?
Nov 09 2019 03:00 AM
That's the same problem I have with two-finger scrolling. After plugging a Omen Reactor mouse, it disappears. The problem is still here [Microsoft Edge 79.0.309.15] @Neil Hobbs
Nov 09 2019 11:29 AM
@Neil Hobbs: It's an "Edge" issue and they are aware of it. It is showing up on their list of issues as "to be investigated" and it's been been there for 3 months.
After every new release, I re-report the bug using the "Report Feedback" feature in Edge. I think if everyone does so it will raise the profile of this issue.
Nov 09 2019 11:32 AM
Nov 10 2019 11:05 AM
Nov 11 2019 06:04 AM
Dec 02 2019 07:54 PM
@duquocminhquan Glad to realize I'm not the only one having this issue. I'm on Edge Dev on an HP Pavilion x360 15". I don't notice it happening anywhere besides Edge Dev. Going to try the previous Synaptics driver solution mentioned below.
Dec 03 2019 12:57 AM
Dec 13 2019 07:11 AM
Dec 21 2019 09:56 AM - edited Dec 21 2019 09:57 AM
I've also had this issue since I started using Edge Dev. It is NOT a driver or Windows issue. It's purely an Edge-issue. I do not have this issue with any other browser or app.
AND, I have completely disabled two-finger taps and they do not work in any other app, except for Edge. Even though the two-finger tap has been disabled, it still fires a "alternate menu" click when I do it in Edge.
Dec 23 2019 12:20 PM
Build 80.0.361.9 here and I've got your same feeling: that's a problem of Microsoft Edge, not related to the driver nor to the touchpad @amswitzer
Dec 23 2019 01:10 PM
For sure it's an Edge-specific issue. It doesn't happen on Firefox, Chrome, Edge, or IE on my Win 10 laptop. Only on Edge Dev. And a lot of Lenovo and HP Laptop users are experiencing this issue. It makes using Edge Dev with a Touchpad almost impossible. I keep having to return to Chrome.
Dec 23 2019 02:07 PM - edited Dec 23 2019 02:08 PM
I think I found a temporary workaround, although it does involve deactivating two-finger taps on your TouchPad.
1) For HP Envy laptops, downgrade to device driver 13.3.31.31 dated 2017-08-16 as found on the HP supports and downloads site. Make sure you enter your laptop serial number or let the HP software scan your computer to ensure you're directed to drivers which are correct for your model.
2) Turn off two finger taps.
Turning off two finger taps means you lose that functionality across all of the apps, but for me, it has resolved the issue with the alternate menu constantly popping-up.
Dec 25 2019 07:01 AM
More info:
I've been able to resolve the issue and I thought this information would assist you. I stopped it in Edge Dev by rolling back the Synpatics TouchPad drivers to version 19.3.31.31 (found on the HP Support Website) and disabling two-finger tapping, which normally brings up the alternate menu. Today, Windows Update updated the driver to version 19.5.10.75. When the driver updated, the problem returned to Edge Dev. I was able to fix it again by rolling back the driver through the Properties tab of the Device Manager for the TouchPad. There is clearly some issue in version 19.5.10.75 which is causing this problem, but causing it only in Edge Dev/Beta/Canary but not in any other browser or app.
Dec 25 2019 10:42 AM
Dec 27 2019 01:43 AM
@Deleted We need to confirm... this is a problem that the Microsoft Edge Development team need to resolve... users shouldn't be rolling back the version of the touchpad driver...
This is an issue for Microsoft to resolve
Dec 27 2019 07:14 AM
Dec 27 2019 07:39 AM - edited Dec 27 2019 07:41 AM