Suggestion: Check if you have Coronavirus

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Super Contributor

Hi,

 

This is Feedback for Cortana , however it could have integrity with Bing search too and please share it with Bing team too.

 

Remember, during the Halloween Cortana shows a big surprise , when we asked "What should I wear" , it present us with some questions and based on answers suggest what would be the best dress to wear. This is actually based on decision support system (DSS) and response to question would lead us to the answer based on questions.

 

Because Coronavirus or COVID-19 is global issue , Cortana could contribute a bit on helping people to check if they need medical check up or not with basic questions using similar algorithm. In this case, if someone see certain conditions like fever, coughing , difficulty in breathing and so on. It might be infection with Coronavirus. Since infection is similar to normal flu, people might confuse , so this feature is necessary for people to check if they have flu or coronavirus and decide if they need to contact emergency number or just visit a doctor.

 

Therefore, Cortana team need to ask trusted medical body like WHO or local Hospitals about symptoms and create decision tree and if user ask Cortana or Bing about coronavirus and answer these questions, if they meet all symptoms , then contact emergency number or special coronavirus community in their country and provide them with their number , otherwise show they might have basic cold or flu and don't have to be worry to much.

 

I suggest this feature also localize in most affected countries like China and South Korea too for Bing and Cortana.

13 Replies
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This is a very wrong idea, the last thing the world currently needs is an AI like Cortana
Identify COVID-19 by mistake and cause even more chaos in the world.
Fever? coughing? that's too inaccurate. I wonder why some countries even spend millions of dollars, if not billions, to create Diagnostic KITS to detect COVID-19 in people, while all they had to do is to ask Cortana, the same Cortana that can't handle a simple conversation.

https://techcommunity.microsoft.com/t5/discussions/cortana-is-having-problem-doing-basic-conversatio...


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People all around the world simply thought face masks can help them dodge COVID-19 so they went on and bought all of the masks. despite many doctors and professionals screaming that masks are not helpful, they wouldn't listen, because people are scared.

Seriously people- STOP BUYING MASKS!
https://twitter.com/Surgeon_General/status/1233725785283932160

Cortana, which is planned to be more useful for businesses and enterprises, cannot possible help this situation in anyway.

even doctors can't detect Cortana by just normal checkups, much less a Cortana AI that can't even touch a patient. again that's the reason why countries developed expensive diagnostic Kits.
I can have coughs and fever but not COVID-19. not even Flu.
you don't want people scared, getting quarantined by mistake and families ruined.

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Thank you!
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@HotCakeX 

 You're welcome HotCakeX!

 

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Just coming here and saying idea is wrong is wrong itself.

Whether idea is feasible or not possible is something engineers in Microsoft could comment and it is not simple as wrong and correct, it required review by legal team , software engineers and so on.

We are not talking about complex algorithm, it is basic questionnaire of few question and it will show result and help decision making.

 Similar to this one is available for psychological issue, so people visit a website and answer questions and at the end, it will tell them you are fine or you have to call emergency number.

This actually help people to understand, whether they have to be worry and take action. Now we have conditions in certain countries when people who have normal flu call emergency number and ask for emergency help. And resource writing novel about virus. People want to answer few question to see whether they have to call emergency number or it is basic flu and meet doctor.

This won't replace detection and visiting doctor but it reduce unnecessary call to emergency number where it stop people who have real emergency to get help , because people who are not in emergency situation call the emergency number.

Cortana will help them to decide whether they have to call emergency number or not and reduce emergency calls.  

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@Reza Ameri 

Spoiler

@Reza Ameri wrote:

Just coming here and saying idea is wrong is wrong itself.

Whether idea is feasible or not possible is something engineers in Microsoft could comment and it is not simple as wrong and correct, it required review by legal team , software engineers and so on.

We are not talking about complex algorithm, it is basic questionnaire of few question and it will show result and help decision making.

 Similar to this one is available for psychological issue, so people visit a website and answer questions and at the end, it will tell them you are fine or you have to call emergency number.

This actually help people to understand, whether they have to be worry and take action. Now we have conditions in certain countries when people who have normal flu call emergency number and ask for emergency help. And resource writing novel about virus. People want to answer few question to see whether they have to call emergency number or it is basic flu and meet doctor.

This won't replace detection and visiting doctor but it reduce unnecessary call to emergency number where it stop people who have real emergency to get help , because people who are not in emergency situation call the emergency number.

Cortana will help them to decide whether they have to call emergency number or not and reduce emergency calls.  


It's Not.

it's not about Microsoft and software developers only, it's about people's health and this disease isn't something that software engineers understand.

engineers are Not doctors.

 

so it's okay to tell both sides of the story and why something is bad to implement.

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yeah Reza 

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In the original post, I mentioned about "Cortana team need to ask trusted medical body like WHO or local Hospitals" and it means creating such a thing required discussion with experts in medicine. Software Engineers are not doctors but you have to remember that hospitals operation and response are created using tools which has been developed with software engineers.

 

I am not saying or asking Cortana team to come up with something without proper assessment and analysis. I am talking about possible opportunity which might help hospitals a bit. So let say someone want to check Whether should call emergency number or just have normal visit to doctor. Countries like China and South Korea have a problem that people with simple headache and coughing calling emergency number and ask for ambulance while it is just normal cold. This could help people to make wise decision.

 

I am not talking about curing people or detecting coronavirus with Cortana but I am talking about a way to help doctors a bit. It is like asking them how Cortana could help you out and not replace you out. Answer to this question is only could be given with software engineer and doctor in field of curing the virus.

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@Reza Ameri 

And I'm saying that's Not going to turn out to be a good thing so it's a bad idea.

 

there are lots of viruses and diseases that share the same symptoms. by simple questions no doctor or AI can detect COVID-19 in people.

 

the problem is the Interface.

 

hospitals are already full of people who learn about symptoms of COVID-19 and refer to hospitals and clinics scared thinking they have it but they actually don't. Cortana AI can't be smarter than that.

 

people going to clinics or hospitals by mistake will put them in danger of getting the actual virus.

 

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It is not up to you to decide whether it is good idea or not, you are not responsible for Cortana team or Microsoft . You are also not official representative for healthcare institute, once you said you are not agreed, then fine, it is up to Cortana team to make decision.

In addition, I didn't shared it out of no where, I had discussion with some people who are Medical Doctors and their concern is they received so many calls which are not urgent. Of course when someone suspect of disease should call hospital or emergency number but unnecessary calls would cause delay in real response. People don't understand different between flu and coronavirus and this application could help them out. It is also depends on design of the system and AI, if you already developed any similar application you would have understand strength and weaknesses of system.
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@Reza Ameri 

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@Reza Ameri wrote:
It is not up to you to decide whether it is good idea or not, you are not responsible for Cortana team or Microsoft . You are also not official representative for healthcare institute, once you said you are not agreed, then fine, it is up to Cortana team to make decision.

In addition, I didn't shared it out of no where, I had discussion with some people who are Medical Doctors and their concern is they received so many calls which are not urgent. Of course when someone suspect of disease should call hospital or emergency number but unnecessary calls would cause delay in real response. People don't understand different between flu and coronavirus and this application could help them out. It is also depends on design of the system and AI, if you already developed any similar application you would have understand strength and weaknesses of system.

This is an open discussion in a forum and I have right to say something is good or bad. and it is a Bad idea for Idea for the Legit reasons I already explained above, if you have problem with it, use the report button.