Sep 29 2019 09:42 AM - edited Apr 06 2020 03:20 PM
1. doesn't matter which website I'm clicking the Feedback smiley button on, it's all black.
2. Edge insider Version 79.0.287.0 (Official build) canary (64-bit)
3. Windows 10 build 18990 Insider
4. All drivers up-to-date.
Sep 30 2019 06:19 PM
Sep 30 2019 11:47 PM
Oct 01 2019 05:36 AM
Oct 01 2019 06:27 AM - edited Oct 01 2019 06:32 AM
no it's okay, here:
Google Chrome Canary correctly catches the screen when I go through feedback report system in there.
I tried resetting all my flags to defaults as well, no luck.
Oct 01 2019 09:09 AM - edited Oct 01 2019 09:10 AM
When you set all flags to default did you also go in before reboot ( of the browser that is) and clear all caches? What I've done in the past when this has happened to me, is to clear caches before reboot and then once more after reboot..... This has not always worked, but has more times than not....
Dennis5mile
Oct 01 2019 09:43 AM - edited Oct 01 2019 09:46 AM
Yeah that doesn't fix it,
after clearing cache tired it in both normal and InPrivate mode.
I don't think this specific problem is related to the cache because it doesn't have anything to do with saved contents, the screen is constantly generated.
turning hardware acceleration off also has no effect.
Thanks anyway, always open to suggestions to try :)
by the way I'm on Windows 10 insider build 18990, But the problem started happening few days after the last update so.
Oct 01 2019 10:20 AM
Oct 01 2019 10:47 AM
Oct 01 2019 12:13 PM
@HotCakeX thanks for your feedback! We're currently investigating what is causing this. It may be hardware/driver related as it happens for subset of users, and doesn't happen all of the time. We'll update you here when we figure out what is causing it.
Oct 01 2019 12:48 PM
Oct 01 2019 01:10 PM
Oct 01 2019 01:30 PM
Oct 01 2019 02:21 PM
@HotCakeX - In Version 79.0.287.2 (Official build) dev (64-bit) it appears to be working fine. So I'm not sure about hardware/driver issues unless they are specific to Canary.
Oct 01 2019 02:31 PM
Oct 01 2019 03:10 PM - edited Oct 01 2019 03:11 PM
@HotCakeX - FWIW, after reading your reply, I noticed a new update for my graphics driver . And it made no difference for Canary. Dev still works though....
Oct 01 2019 03:16 PM
Oct 04 2019 10:54 AM
Oct 07 2019 11:37 AM
@HotCakeX thanks for looking into this! We have a machine that can reproduce this issue now. We're working through some theories on what may be causing it. I'll update this thread when we've made progress.
Thank you again for reporting this issue and being an active member of our community.
Oct 07 2019 11:51 AM
Apr 06 2020 03:17 PM
Solution@HotCakeX Yes, we just rolled out the fix to work around the issue on 31/3, so it should be rolling out now :)
Thank you for all your help and patience in making Edge better!
David