Apr 22 2020 01:07 AM - edited Apr 22 2020 01:15 AM
Hi,
I am having a problem with Edge crashing reliably when downloading exe files which are above a certain size.
Versions: 81.0.416.58 (latest stable), 84.0.488.1 (latest dev)
Locale: Hebrew
Anti Virus: Windows Defender
Extensions: none
P.S. I have crash dumps. It's a pity that MS don't make PDB symbol files (and source code) publicly available... I might have tried diagnosing the issue myself...
Apr 22 2020 02:21 AM
Apr 22 2020 02:26 AM
@HotCakeX I cannot say exactly because I haven't done extensive testing with different file sizes. But I can say that a 10 mb seems to already trigger the crash. (I don't know if the filesize is the determining factor or the length of time the download takes.)
May 07 2020 01:39 AM - edited May 07 2020 02:25 AM
Bump...
Guys, what's going on?!?
This is a totally reproducible reliable crash on ALL versions regardless of extensions, antivurus, etc.
Just change the browser language to Hebrew and try downloading an EXE file,
All my Israeli acquaintances are complaining of the same issue.
Wake up!
How can I call more attention to this?
May 08 2020 01:37 PM
@yzahn Thank you for bringing this to our attention. Our devs automatically receive a notification when a crash occurs, but I would like to help do some more troubleshooting. Here are a couple questions for you:
Thank you,
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
May 09 2020 12:21 PM
@Deletedthanks for the reply
To answer your questions:
May 11 2020 10:39 AM
@yzahn Thanks for the quick response, that was helpful. We take performance issues very seriously, and if you're comfortable with it, I can ask the team to investigate your specific diagnostics. If that's something you'd be interested in, feel free to send me a DM, and we can work out the next steps.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
May 12 2020 01:50 PM
May 12 2020 01:50 PM
UPDATE: the team has created a bug using your feedback, and is looking into it now. Thanks again for reporting this to us! We'll let you know if/when we have any further updates.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge