08-21-2019 07:35 AM - edited 08-21-2019 07:46 AM
08-21-2019 07:35 AM - edited 08-21-2019 07:46 AM
It seems it is now enabled for me in Dev channel, but it is showing that "sync has been disabled by the administrator." This is a domain-joined PC. Is this setting looking at the "Sync your settings" area in windows 10 that gets disabled by default if it is a domain-joined PC or is this a group policy somewhere else that I cannot find?
Enterprise policy, Waiting for sync url, Waiting for access token
08-22-2019 08:47 AMSolution
@Jordan Paris So it appears that the issue is that it requires AD Premium, in particular - Enterprise State Roaming. I had two tenants, one with, one without. One worked, one didn't. I lit up AD Premium on the onr that didn't and after a little while, I was able to get it going.
08-22-2019 09:58 AM
08-30-2019 10:31 AM
@Jordan Paris In our environment it's working in the Edge Beta release, but not in the Edge Dev or Canary release. I have made no changes to our accounts. We have MS365, so AAD Premium is included. Why would it work in Beta but not Dev? Is there a toggle somewhere?
09-01-2019 08:25 PM
09-02-2019 08:39 PM
@Michael Rennie We haven't yet rolled out AAD sync for macOS. That is coming soon so error you see on macOS is expected. We expect sync to work fine on Windows if you have ESR enabled. Can you submit in-app feedback and PM me your email address?
We are working to update the sync articles we published a while ago (https://techcommunity.microsoft.com/t5/Articles/Updated-Syncing-in-Microsoft-Edge-Preview-Channels/m...) with the latest status to offer all our customers visibility into the current state in addition to improving error messaging in app.
Thank you for your patience and help in making Edge a better browser.
09-04-2019 10:53 PM
I'm a little shocked this doesn't work out of the box with a standard Office 365 account.
There's no way I can justify cranking up the AD Premium just for syncing services in Edge. Our users love it, and have been crying out for account sync.
I've a feeling lots of them will move back to Chrome after learning they're not getting sync on their accounts.
09-05-2019 04:56 AM
@b33rdy I did figure out that the sync wasn't working with the Dev Preview. The BETA let me sign in but syncing seemed a bit wonky. I installed BETA on a laptop and it immediately grabbed my Chrome bookmarks and settings before I could sync. When I tried to sync with my Microsoft account, nothing really happened. I'm going to try with a brand new laptop without any previous Chrome installations.
01-14-2020 03:10 AM
I understand that you posted that you're exploring other ways for other AAD SKUs to be able to sync. I'm interested to know if this has got any further yet?
Google Chrome enables this feature for all customers and Microsoft enables it for home accounts, so why not people who actually pay you money, no matter what SKU they have?
First line workers who just have an exchange account (Office 365 E1) for example, would love this feature to be able to save passwords and have consistent experiences between computers.
It would be great to see this moving forward if at all possible.
Thanks in advance
01-16-2020 06:21 PM
@akhator Is there special setup required for syncing an enterpise account? My company has a AAD P1 subscription. On my desktop client (81.0.389.2 Dev) using my work account I get a error that "Sync isn't available right now" and "Couldn't connect to the server. Retrying...". I have a personal profile setup and that seems to be working without issue. Any suggestions?
01-24-2020 06:29 AM
Having the same issue here. Looking at Version 79.0.309.71 (Official build) (64-bit), our work accounts will not sync with error: Sync isn't available right now. & Hmmmm....we're having trouble verifying your account details.
Yet, Sync for our work accounts was working fine in the older Edge. We have AAD Prem and Enterprise Roaming is enabled and has been for a long time. Our Windows 10 Enterprise settings sync and work fine with our work accounts. Just not the new Edge.
01-24-2020 06:40 AM
Digging a bit more (edge://sync-internals/), I see this: EDGE_AUTH_ERROR: 3, 13, caa2000c
Looking around it may seem like it has to do with MFA. We do require all users to use MFA, however this does not have any issues with Windows 10 Syncing since we do get MFA prompts for almost anything we log into through Windows. However, I do not get a MFA prompt when I log into the New Edge browser.
01-24-2020 06:46 AM
@Kirby Stuart I see that same error too. However, we have MFA enabled and it works for other users in our ORG. When they sign into Edge from outside out trusted network they get prompted as normal and after approving, sync works fine.
So far only my account continues to get the sync errors.
01-24-2020 07:02 AM
@Michael Rennie and this is with the New Edge browser that the rest of your ORG can log into and sync fine with ?
One of my sys admin and myself are testing it out before deploying to the rest of the ORG. But we both are having this sync issue with our work accounts. So as of now, we will not be deploying it out until we can figure this out.
01-24-2020 07:59 AM
@Kirby Stuart We are running the new edge with a few users in our org, so far I am the only one with the sync issues.
Sync briefly worked for me on a canary version back in the fall but since then it has stopped workign for me across all versions on all platforms. PC, Mac, iOS
01-24-2020 10:08 AM
@Kirby Stuart Sorry to hear that you are running into issues with Sync. We absolutely want to ensure that you have a great experience in adopting sync. We will be happy to work alongside with you and assist in removing any issues that you feel are deployment blockers. If you feel that this will be helpful, please message me your contact details so that we can engage.
01-24-2020 11:02 AM
@Kirby Stuart @akhator I'm in a similar situation. Myself and about 5 other coworkers are using it before we roll it out org wide and replace Chrome/IE/Old Edge. However the sync isn't working for all of us and we have a lot of users who float between different computers, so that's very important feature for us to have working consistently.
01-30-2020 06:09 PM
02-11-2020 02:27 PM - edited 02-11-2020 02:48 PM
Did this get resolved?
I am ready to deploy CrEdge but need account sync to work with our Active Directory accounts with only Azure AD (as opposed to Azure AD Premium).
I thought the issue what that a GPO needed to be configured so I pulled down the ADMX but do not see a setting in there so I assume the issue is that... it just doesn't work. If that is the case, can you tell me/us if this will be corrected in the near future or if we are going to have to stay with Chrome and not deploy CrEdge?
03-24-2020 08:36 AM - edited 03-24-2020 08:37 AM
Same here... on latest MacOS (10.15.3) & Edge (80.0.361.69). Using my AzureAD global admin account. Verified nothing is blocked on my AAD tenant in Azure IP, but still seeing the error:
Error Type DISABLED_BY_ADMIN
Error Description Microsoft Information Protection service is disabled
On the edge://sync-internals, the Summary section shows "Disable Reasons: Feature not supported. Waiting for sync URL"
Back to Chrome... :(
03-24-2020 09:06 AM
@Andrew Connell Sorry to hear that you are running into problems with sync. Can you confirm that you reviewed https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync and ensured that AIP is enabled?
05-15-2020 10:54 AM
@Michael Ries We are not expecting any regression in sync behavior with 81 build. Can you file OCV including all diagnostic data and IM me your email address? Edge 81 has been available for quite some time and we are now nearing rolling out of Edge 83.
06-11-2020 03:21 PM - edited 06-11-2020 03:27 PM
@akhator I cannot sync in Edge v83 with my M365 account on one PC, while it works on another. It says "We can't synchronize to your account since we need to confirm that it's you". edge://sync-internals/ says "EDGE_AUTH_ERROR: 3, 24, 4b0". Trying again over and over, deleting the profile (primary), going for a second profile, un- and reinstalling Edge - nothing helps. My M365 account uses MFA via Auth-app. It has both landline and mobile phone numbers filled in.
Teams login on both machines is fine.
Both PCs are Win 8.1 machines locally AD joined, Windows login with the same roaming AD account. Tenant was M365 Business Basic now upgraded to Business Premium. The difference is that on the erroneous PC I had signed in to Edge vSeventysomething with my local AD account while being on M365 Business Basic (not really knowing what I was doing). So I suppose there is sth wrotten deep down in the user profile. For that reason after uninstalling Edge I deleted the Edge folder in AppData but obviously that was not the cure.
What can be done?