Microsoft Edge browser cannot work while running the ROI game software

Occasional Contributor

Microsoft Edge browser cannot work while running the ROI game software, Riders of Icarus, http://icarus-tw.valofe.com . All the other browsers can do.

 

Steps to Reproduce:
1 Run the ROI game software.
2 Run Microsoft Edge browser.
3 Microsoft Edge browser cannot open any web page. See the following screenshot picture:

 

Screenshot 2020-02-01 19.36.34.png

 

Microsoft Edge version:

79.0.309.71

 

Screenshot 2020-02-01 19.40.37.png

 

8 Replies
Hi,
is it an online in browser game?

@HotCakeX 

 

No, it's not an in-browser game.

Running that game software before running the Edge browser.

 

@HotCakeX

 

screenshot in full screen:

Win32 program 1: Edge (tab crashed)

Win 32 program 2: ROI game software

 

Screenshot 2020-02-29 17.11.44.pngchromium tab crashed.png

Thanks for the screenshots, hopefully @Deleted can help you further with that

@lonnyshoal Welcome to the MS Edge Insider community! Thanks for those screenshots. If you haven't already, it would be really helpful for you to submit diagnostic data through the in-browser feedback button. (Crash reports should also have been automatically generated, but we want to make sure we have all the bases covered.)

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

@Deleted

 

I have submitted the diagnostic data through the in-browser feedback button.

The crash reports was not automatically generated while crash happened.

 

Edge no crash report.png

@lonnyshoal Thanks for submitting feedback! Hmmm, interesting... I'll check with the team about the crash reports and let you know if they have any insights.

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

@Deleted 

 

I think your engineers can reproduce this problem yourselves.

I'm now playing the global edition of ROI game. The problem is the same. You can download/install that game software from this official web site:

https://icarus.valofe.com