May 25 2019 11:06 PM
When viewing an email, Outlook sometimes displays an alert "If there are problems with how this message is displayed, click here to view it in a web browser". Clicking the alert will open the email in Internet Explorer, even if another browser is selected as the default.
Copying the URL from Internet Explorer into the new Edge address bar will display the raw HTML, but will not render the page.
file:///C:/Users/mseit/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/3HAGQHC9/email.mht
Jul 22 2019 12:56 PM
I tested this with the attached MHT file and I am seeing the same issue. I will be sure to bring this to the product team's attention.
Gabriel
Apr 29 2020 04:53 PM
@v-gapart Has there been any updates? I am working on a project at work using a google form to collect orders from our members. The order is confirmed in an email automatically sent out to the member. My issue arises here, the email from google is sent in MHTML format displaying their order, however the quantities they order look skewed. It is viewable by clicking the "view in web browser") and then everything looks fine. However I was curious if there is a way I can have it viewable within the email it's self every time. If there were some instructions you can provide me to enable my outlook to view them properly within the outlook client.
I could understand if this is something I would need to do on the google side of the project, as its an email being sent from them. However I don't believe that is an option at the moment..
Apr 30 2020 09:58 AM
Is it possible to get the page sent as a standard html link rather than an MHTML file as that would undoubtedly directly open in the browser rather than asking if it should open in a browser? Otherwise, you may want to contact the Microsoft Office team for Outlook to determine what settings would make the file automatically open in the browser rather than asking. You can contact them at Support.office.com
Gabriel
Feb 25 2021 11:36 AM
Mar 22 2021 02:19 AM
@SeitzM
my customer has the same question. we going to use word as default application, instead of the iexplorer.
But this feels more like an workarround, or what do you mean?
Apr 07 2021 04:51 PM
This is still a problem. Can't find anything to fix this.
Apr 13 2021 10:36 PM
May 11 2021 02:07 PM
Please update this bug, this seems like a gigantic security issue for outlook!!! Not to mention super ridiculous that Internet Explorer is still a one and only handler for anything!
Make Edge support .mht files !!
Jun 02 2021 08:54 AM
Sep 16 2021 05:24 AM
Oct 09 2021 09:31 AM
I, too, am very annoyed at Outlook's refusal to load an MHTML link. Curiously, Microsoft's own "Mail" program included in Windows 10 handles MHTML links flawlessly. It doesn't even offer the "View in Browser" option but simply displays the link in Chrome, my default browser. Unfortunately, I'm an Outlook fan and do not have the motivation or time to figure out how to set up the kind of calendar function in "Mail" that I use multiple times each day in Outlook.
Nov 18 2021 06:49 PM
Dec 02 2021 12:08 AM
Apr 04 2022 09:56 AM
Apr 04 2022 10:58 AM
@P_____20Well, something has changed. Since half a year or so it opens in Edge in "Internet Explorer mode" without asking. Other browsers don't support .mht AFAIK.
But of course this is a typical Microsoft pins and needles - stopgap solution. The real problem is the bad HTML email rendering in Outlook. A newsletter that looks good in in any email client can become a mess in Outlook.
Apr 04 2022 11:01 AM
@DoveFromAbovethanks for the update info. It must be my enterprise version of Edge that is not handling MHT correct (still looks like source code). I agree that Outlook needs to be updated to handle modern HTML emails.
Apr 04 2022 11:08 AM
@P_____20 You may need to turn on the IE mode in Edge before it will work correctly. Search for Internet Explore in Edge settings, there are a few different settings you'll need to make.
Apr 04 2022 03:23 PM
Dec 05 2022 07:37 AM
Go to settings/apps/default apps. In the box labeled "Search apps" enter, for example, "Edge", then go through and change everything to your preferred browser.