Jun 26 2019 05:18 AM
Jun 26 2019 10:37 AM
@Rohit Yadav Thanks for reporting the issue, Rohit. Our team is looking into this and will get back to you.
Jun 26 2019 08:46 PM
@Rohit Yadav Hi, have you enabled videos in feed page? If yes, what's your Autoplay video and GIF previews settings in Videos settings? Wi-Fi Only or Always?
Jun 26 2019 09:52 PM
Jun 27 2019 01:38 AM
Thanks for your prompt reply! Could you please send us a screenshot of your feed page? @Rohit Yadav
Jun 27 2019 02:43 AM
Jun 27 2019 10:00 PM
@Rohit Yadavcan you go to system "Data usage" setting, -> Detail-> click into "Microsoft Launcher", give a screen shot like below?
Some other questions may help:
Jun 29 2019 01:09 AM
@sarahm1 Sorry for such a late reply...:grinning_face_with_sweat:
Here is the screenshot of my data usage currently since this morning:
Thanks for you response :smiling_face_with_smiling_eyes:
Jul 01 2019 02:09 AM
Jul 01 2019 02:12 AM
Jul 01 2019 02:29 AM
@Rohit Yadav OK, as the consuming issue happens all the time, you may help profile the cpu usage first by "Help and feedback" - "Troubleshoot" - "Fast battery drain", it will run 1 min profiling on your device and send an email to us.
Jul 02 2019 01:08 AM
@sarahm1 hi there, I have sent my CPU profiling data through mail to mslperformance@microsoft.com. Please check, I'll wait for a response.
Thanks!
Jul 02 2019 02:18 AM
Thanks a lot, we will check and get back to you if there is update.
By the way, we released a new beta 5.6.0.52867 yesterday, let us know if the issue gets better on that build.
Jul 02 2019 04:00 AM
Jul 03 2019 01:29 AM
@sarahm1 Hi there,
After installing the update, I have kept an eye on the issue, and it is completely fixed now...:)
Thank you so much for the resolution of the problem...:smiling_face_with_smiling_eyes:
Jul 03 2019 01:41 AM
@Rohit Yadav thx a lot for you confirmation.
Aug 08 2020 10:06 AM
Nov 30 2022 12:43 AM - edited Nov 30 2022 12:45 AM
I am having a similar problem, but for me, it's more privacy related...
I don't have any special features (live background etc.) active, but MS Launcher is still trying to send a huge amount of data to MS servers.
This is the output of the "blocked traffic" list in my Android firewall. It's like this constantly, outgoing traffic ALL THE TIME...
I currently block ALL traffic of the MS Launcher, it's working perfectly, so this makes me wonder even more what all the data is about!? Really not having a good feeling about this, can anyone please substantially CLARIFY why the launcher is sending so much data that is obviously not needed?