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Issue loading FortiGate web admin page

%3CLINGO-SUB%20id%3D%22lingo-sub-1078383%22%20slang%3D%22en-US%22%3EIssue%20loading%20FortiGate%20web%20admin%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1078383%22%20slang%3D%22en-US%22%3E%3CP%3ESeem%20to%20have%20an%20issue%20loading%20the%20'Web%20Filter'%20page%20on%20our%20Fortigate%20200E%20firewall%20using%20Edge%20Dev%20V80.0.361.9.%20The%20rest%20of%20the%20admin%20pages%20seem%20to%20load%20ok%2C%20just%20the%20Web%20Filter%20one%20is%20having%20problems.%3C%2FP%3E%3CP%3EPage%20will%20load%2C%20then%20after%20around%205%20seconds%20we%20get%20a%20page%20saying%20'Lost%20Connection%20to%20FortiGate'.%20The%20Fortigate%20is%20running%20v5.6.11%20build%201700.%3C%2FP%3E%3CP%3EOpening%20the%20page%20in%20Google%20Chrome%20v79.0.3945.88%20does%20not%20generate%20the%20error.%3C%2FP%3E%3CP%3EPresume%20this%20is%20a%20bug%20with%20Edge%20Dev.%20Happy%20to%20provide%20further%20info%20as%20required.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1081281%22%20slang%3D%22en-US%22%3ERe%3A%20Issue%20loading%20FortiGate%20web%20admin%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1081281%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F8430%22%20target%3D%22_blank%22%3E%40Alex%20Lush%3C%2FA%3E%26nbsp%3BThanks%20for%20letting%20us%20know.%20Can%20you%20please%20try%20running%20that%20page%20on%20the%20Chrome%20Dev%20channel%20and%20let%20us%20know%20if%20it%20works%20as%20intended%20there%3F%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFawkes%20(they%2Fthem)%3CBR%20%2F%3EProject%20%26amp%3B%20Community%20Manager%20-%20Microsoft%20Edge%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1094241%22%20slang%3D%22en-US%22%3ERe%3A%20Issue%20loading%20FortiGate%20web%20admin%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1094241%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F484598%22%20target%3D%22_blank%22%3E%40fawkes%3C%2FA%3E%26nbsp%3Bthanks%20for%20the%20reply.%3C%2FP%3E%3CP%3EYou'll%20be%20pleased%20to%20know%20that%20Chrome%20Dev%20also%20has%20the%20same%20issue%20so%20this%20is%20not%20an%20Edge%20specific%20problem!%3C%2FP%3E%3CP%3EHow%20or%20who%20do%20i%20go%20about%20reporting%20this%20issue%20to%3F%20I'm%20unfamiliar%20how%20this%20works%2C%20both%20Chrome%20and%20Edge%20use%20the%20Chromium%20open%20source%20code%2C%20so%20is%20this%20likely%20a%20bug%20that%20needs%20reporting%20to%20the%20Chromium%20guys%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3CP%3EAlex%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1094852%22%20slang%3D%22en-US%22%3ERe%3A%20Issue%20loading%20FortiGate%20web%20admin%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1094852%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F8430%22%20target%3D%22_blank%22%3E%40Alex%20Lush%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESounds%20like%20it%20should%20be%20reported%20to%20the%20chromium%20bug%20list%20(%3CA%20href%3D%22https%3A%2F%2Fbugs.chromium.org%2Fp%2Fchromium%2Fissues%2Flist%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fbugs.chromium.org%2Fp%2Fchromium%2Fissues%2Flist)%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYou%20should%20also%20(if%20posible)%20report%20it%20to%20fortigate%20so%20that%20they%20can%20verify%20their%20code%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1095056%22%20slang%3D%22en-US%22%3ERe%3A%20Issue%20loading%20FortiGate%20web%20admin%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1095056%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F8430%22%20target%3D%22_blank%22%3E%40Alex%20Lush%3C%2FA%3E%26nbsp%3BThanks%20for%20checking%2C%20I'm%20glad%20to%20hear%20that!%20Yes%2C%20you're%20correct%2C%20it's%20likely%20that%20the%20issue%20stems%20from%20Chromium%20code.%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI%20came%20across%20this%20Chromium%20reporting%20site%20after%20a%20quick%20Bing%20search%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.chromium.org%2Ffor-testers%2Fbug-reporting-guidelines%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.chromium.org%2Ffor-testers%2Fbug-reporting-guidelines%3C%2FA%3E.%20(However%2C%20while%20I%20have%20not%20personally%20used%20any%20of%20these%20reporting%20features%20and%20cannot%20officially%20endorse%20it%2C%20it%20seems%20related%20to%20what%20you're%20looking%20for.)%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CI%3EFawkes%20(they%2Fthem)Project%20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Occasional Contributor

Seem to have an issue loading the 'Web Filter' page on our Fortigate 200E firewall using Edge Dev V80.0.361.9. The rest of the admin pages seem to load ok, just the Web Filter one is having problems.

Page will load, then after around 5 seconds we get a page saying 'Lost Connection to FortiGate'. The Fortigate is running v5.6.11 build 1700.

Opening the page in Google Chrome v79.0.3945.88 does not generate the error.

Presume this is a bug with Edge Dev. Happy to provide further info as required.

4 Replies
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@Alex Lush Thanks for letting us know. Can you please try running that page on the Chrome Dev channel and let us know if it works as intended there? 

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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Hi @fawkes thanks for the reply.

You'll be pleased to know that Chrome Dev also has the same issue so this is not an Edge specific problem!

How or who do i go about reporting this issue to? I'm unfamiliar how this works, both Chrome and Edge use the Chromium open source code, so is this likely a bug that needs reporting to the Chromium guys?

 

Thanks.

Alex

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@Alex Lush 

 

Sounds like it should be reported to the chromium bug list (https://bugs.chromium.org/p/chromium/issues/list)

 

You should also (if posible) report it to fortigate so that they can verify their code 

@Alex Lush Thanks for checking, I'm glad to hear that! Yes, you're correct, it's likely that the issue stems from Chromium code. 

 

I came across this Chromium reporting site after a quick Bing search: https://www.chromium.org/for-testers/bug-reporting-guidelines. (However, while I have not personally used any of these reporting features and cannot officially endorse it, it seems related to what you're looking for.)

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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