Sep 23 2019 01:45 AM
I usually use this page https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new here to submit feedback but it has been few days that It no longer lets me to do that. the box for select and upload files only appears for 1 milisecond and after that disappears. I only see subject, email address, description boxes, the place where i could upload a file disappears quickly upon page load or page refresh. now I don't know how else to send my files for feedbacks.
Sep 23 2019 02:50 AM - edited Sep 23 2019 02:50 AM
SolutionHi @stockholm , Welcome to the forum!
Nice catch!
I've just tried that website you mentioned,
https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new
and you're right, it appears and then disappears in a flash. both Edge, and Google chrome have the same problem. might be also in the website's design problem.
I could record that issue on a video with 120 frames per second,
in the first 1 or 2 seconds of this video I managed to catch that upload box
as for a solution, you can upload files along with your feedback from the built-in feedback tool in the Edge insider browser.
click on the smiley button at the top right of the browser
There you can select your files and send them with your feedback, it also automatically sends diagnostics about your browser. hope that helps :)
Sep 23 2019 03:38 AM
Sep 23 2019 03:51 AM
Sep 23 2019 11:23 PM
Hi @stockholm -
After you submit a Support Request on the site you highlight [ https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new ], a way you could add a file to that request is to respond to the confirmation email (that acknowledges that your support request has been received). You would attach your file to the email response.
Thanks.
Chilumba.
Sep 23 2019 02:50 AM - edited Sep 23 2019 02:50 AM
SolutionHi @stockholm , Welcome to the forum!
Nice catch!
I've just tried that website you mentioned,
https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new
and you're right, it appears and then disappears in a flash. both Edge, and Google chrome have the same problem. might be also in the website's design problem.
I could record that issue on a video with 120 frames per second,
in the first 1 or 2 seconds of this video I managed to catch that upload box
as for a solution, you can upload files along with your feedback from the built-in feedback tool in the Edge insider browser.
click on the smiley button at the top right of the browser
There you can select your files and send them with your feedback, it also automatically sends diagnostics about your browser. hope that helps :)