Edge Sync failed to reach server - workaround

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Occasional Contributor

Edge fails to reach the sync server. And something about trying to reconnect.

 

I've checked our web filter to find the issue.

The issue is, in my case, that this site's certificate can't be validated on our UTM.

Our UTM gave a "Failed to verify server certificate" notification for the website: https://api.aadrm.com 

 

I won't say it's a Microsoft thing because *.aadrm.com is one of the DNS names in the cert, but... yeah you know. Maybe we don't got all certs in the chain or something.

 

If you happen to run into this, try excluding this site from certificate checking and see if that fixes it.

 

Regards.

 

Edit: very bad spelling.

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