Jan 21 2022 04:18 PM - edited Jan 21 2022 04:27 PM
Hello having issues last few days with dialog box appearing super slow when saving images or any file.
No issues in Firefox or Chrome, cleared all my data, cookies, cache.
Thanks
Jan 22 2022 03:56 AM
Hi, what version of Edge are you in?
In which Windows build?
Maybe you just need to download the update?
Jan 22 2022 05:41 AM
I Also am having the same problems. Last few days i will click SAVE or click Save Image or Save File ect... on Microsoft edge and takes 10 seconds for the Box to open to ask where to save. I went to about and clicked update. It updated to the next version So now I am on 97.0.1072.69 and it is STILL doing it.
Jan 22 2022 06:35 AM
@icyred64 Hi
Alt+Shift+I please send feedback and include diagnostic data - directly to the Edge Team (if you add an address - you will receive a thank you for your contribution to the development of Edge)
Best regards
Jan 22 2022 06:46 AM
@A1 Already have. Just then started searching google to see if others had same issue and noticed others are having the EXACT Same issue and started at the EXACT Same time as me making it so i now know its not a problem on MY end but Microsoft.
Jan 22 2022 06:49 AM
Jan 22 2022 07:04 AM
I suggest you analyze the Edge extensions try uninstalling them to check it out. then you can reinstall
Jan 22 2022 11:11 AM
@icyred64 I was able to fix it by disabling malwarebytes extension. I would try disabling all your extensions then trying one by one which is causing it. Best of luck!
Jan 22 2022 11:12 AM
Jan 23 2022 10:56 AM
@ratchetsup Interesting that you are posting this. I am having the exact same problem with image and program downloads. It started exactly yesterday. Right-clicking "Save As" (Desktop, Documents, whatever folder) results in a LONG delay of around 10 seconds. I have:
1) Scanned For Malware or Viruses.
2) Used SFC and CHKDSK with no errors reported.
3)Tried various options like restarting File Explorer as detailed here No success https://windowsreport.com/file-explorer-slow-windows-10/
4) Threw in that towel and reset the PC (using Recovery option to keep files, folders, and settings) and reinstalled programs one by one STILL have the same problem. Checked my SSD drive and no bad clusters.
5) This occurred in both EDGE and Google Chrome. Any forthcoming solutions appreciated.
Jan 24 2022 11:46 AM
Mine does this also, just started after a recent update. Sometimes up to 30 seconds to display the 'file save as' dialog box. Edge only, no issues with other apps.
Jan 24 2022 01:49 PM
Hey folks! Thanks for reporting back what was causing this for you. It sounds like folks hitting this all have the Malwarebytes extension enabled. If you don't have that extension, check for any other antivirus extensions that may be contributing here. If anyone's running into this even after disabling extensions, please let me know! Otherwise, it might be worth reaching out to the developer to let them know the extension isn't behaving as expected.
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge
Jan 24 2022 09:22 PM
Jan 24 2022 09:37 PM
Jan 25 2022 11:01 AM
Jan 25 2022 11:35 AM
Jan 25 2022 11:58 AM
Jan 25 2022 12:19 PM
Yes, of course, but if the problem occurs in other browsers, the scale of the error is large and may affect many users - not everyone sees this discussion.
The slowdown is often due to an unfinished Windows update , it is simply necessary to restart the computer.
Do you have any other ideas to fix it?
Jan 25 2022 12:31 PM
Mar 22 2022 10:38 AM
Hi @Alexandra-R, I've exactly the same issue.
I'm using version 99.0.1150.39 with no extensions at all and when pressing the download option (it happened also when downloading from an on-prem web applications) it takes between 5-10 seconds untill I can see the download startes in the browser and I'm talking about really small files - up to 100K.
The weird thing is that it doesn't happend to all of the org users.
Trying cleadning the browsing data or using in private mode didn't help.