Edge Insider

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New Contributor

Somehow my Edge Insider stop working, with my Chrome and teamviewer, all of them do run but just show blank screens. Does someone know how to fix it?

7 Replies

@viniciusbenincasa 

 

When you open Edge Insider it just shows a blank screen, or does Edge insider start up normally and just not show any webpages? (you said Teamviewer and Chrome are not loading anything either?)

 

 

Thanks,

Frank

@V-FRROME 

 

Just a blank screen, and chrome has the same problem. 

 

 

@viniciusbenincasa 

 

Is there any way you can capture a screenshot for me.

 

You can create a screenshot with the Snipping Tool.

  • Click Start
  • Type Snipping and it should automatically show up
  • Click Mode and do a Full-screen snip
  • Then click new and save and upload to here.

I think either a third party application is blocking it (firewall, malware, antivirus) or somehow your browsers could have got corrupted with a bad extension or other file types.

 

Thanks for getting me that screenshot,

Frank

 

 

@V-FRROME 

 

This is how the screen look like when I open it. If I click on it, its running ok, because the buttons say it so, but I cant see anything. Quite unusual for me.

@viniciusbenincasa 

 

Thanks for the screenshot.

 

Let's try a couple of methods:

 

Troubleshoot compatibility

To run in troubleshoot compatibility, right-click the icon on your desktop and click Troubleshoot compatibility.

@V-FRROME 

 

So, it didnt work, I already uninstalled and installed back, and didnt work too.

 

Tough one...

Teamviewer + chrome + new edge. the problem seems to be related to Windows itself. maybe graphic driver.