Edge Insider

Copper Contributor

Somehow my Edge Insider stop working, with my Chrome and teamviewer, all of them do run but just show blank screens. Does someone know how to fix it?

7 Replies

@viniciusbenincasa 

 

When you open Edge Insider it just shows a blank screen, or does Edge insider start up normally and just not show any webpages? (you said Teamviewer and Chrome are not loading anything either?)

 

 

Thanks,

Frank

@V-FRROME 

 

Just a blank screen, and chrome has the same problem. 

 

 

@viniciusbenincasa 

 

Is there any way you can capture a screenshot for me.

 

You can create a screenshot with the Snipping Tool.

  • Click Start
  • Type Snipping and it should automatically show up
  • Click Mode and do a Full-screen snip
  • Then click new and save and upload to here.

I think either a third party application is blocking it (firewall, malware, antivirus) or somehow your browsers could have got corrupted with a bad extension or other file types.

 

Thanks for getting me that screenshot,

Frank

 

 

@V-FRROME 

 

This is how the screen look like when I open it. If I click on it, its running ok, because the buttons say it so, but I cant see anything. Quite unusual for me.

@viniciusbenincasa 

 

Thanks for the screenshot.

 

Let's try a couple of methods:

 

Troubleshoot compatibility

To run in troubleshoot compatibility, right-click the icon on your desktop and click Troubleshoot compatibility.

@V-FRROME 

 

So, it didnt work, I already uninstalled and installed back, and didnt work too.

 

Tough one...

Teamviewer + chrome + new edge. the problem seems to be related to Windows itself. maybe graphic driver.