10-19-2019 09:01 AM
10-19-2019 09:01 AM
When watching videos in full screen, it is not allowing to close it, or return to normal screen. Especially when watching videos more than 20 mins. It also freezes my computer. Video continues in full screen but I can't even ALT+TAB or CTRL+ALT+DELETE. Only way to restore it is to restart computer. I have no issues with other browsers, even with normal Edge.
It has been going on for a long time, I even send feedback to Feedback Hub but nothing.
10-19-2019 09:11 AM - edited 10-19-2019 09:12 AM
Which Edge insider channel and version are you using?
10-19-2019 09:23 AM
For custom flags I have following active
Microsoft Edge Translate
Load Media Router Component Extension
I didn't disable hardware acceleration because I have RTX 2080Ti and it should handle every load
10-19-2019 09:28 AMSolution
10-19-2019 12:41 PM
Disabling HA seems to be working but it is a temporary workaround. Is there another fix while using full capabilities of my hardware?
10-19-2019 01:54 PM - edited 10-19-2019 01:55 PM
Well that's good to have found the cause of the problem,
you can use the Smiley feedback button on top-right corner of Edge insider and send a feedback explaining your issue along with these details:
1. your OS build and version
2. your DxDiag file
you can upload that file along with any other custom files using this way
you'll be receiving step by step Emails once they start working on your issue.
meanwhile, please make sure you're using the latest and updated Windows 10, Nvidia drivers and try Edge insider Canary if you haven't already, (it has the quickest update cycle and bug fixes)
when trying Canary channel, at first keep the HA on and only turn it off If it causes problems.
12-13-2019 05:52 PM
I'm having issues with full screen video, too. Doesn't freeze the computer, but when I exit the full screen video, the browser chrome disappears, and is just all black (tab bar and address bar area). If I F11 in and out of full screen mode again, it fixes itself. I'm on version 80.0.355.1.