Nov 04 2021 05:31 AM - edited Nov 04 2021 05:35 AM
Nov 04 2021 05:31 AM - edited Nov 04 2021 05:35 AM
After updating to latest build, the browser doesn't display anything.
page is blank
context menu have only 3 options
none url reachable (no problem from other browsers) - in Dev Tools error message: No resource with given identifier
What have I tried to do:
disabled HW acceleration
disabled all extensions
another user profile (version 85 working and then updated to 97.0.1065.0, same behavior, blank tabs)
Nov 04 2021 02:42 PM
Hey there @SiKei! Are you still seeing this with today's Canary build (1066)?
The reduced context menu you're seeing looks like the mini menu to me. Does it show up when you right click, or when hovering selected text? Is it initially a ... menu that expands? I'd expect to see the mini menu on text hover, but it shouldn't be interfering with your right click menu. You may want to head over to edge://settings/appearance and scroll to 'Context menus' and check out your settings for the right click menu and mini menu.
The blank page issue is interesting, looks like you've tried a lot of what I would naturally suggest for that. Are you able to access Edge internal pages like the one I linked above for settings? (If not, that probably wasn't super helpful advice was it?) Have you tried running Edge as an Administrator, and do you happen to have any third party security software running, or something that might intercept web traffic -- a Pi-hole or something equivalent, for instance?
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge
Nov 05 2021 02:27 AM - edited Nov 05 2021 03:55 AM
Updated and still have problems
About: blank and Edge internal settings pages are the only ones without issue and displaying full context menu.
I have non new third party software or plugins, no connectivity problems (other browser / internet application running as usual).
Other things I tried:
check Edge firewall settings: nothing unusual
deleted Edge SxS\UserData: nothing changed
deleted Edge SxS folder and reinstalled from scratch: nothing changed
installed Edge Stable: everything fine
BTW: Windows 8.1
Nov 08 2021 01:28 PM
Nov 08 2021 01:45 PM
Nov 09 2021 11:49 PM
@Alexandra-R Windows 10 Corporate 1607. Now DEV dont work too with same problem :(
Nov 10 2021 05:41 AM - edited Nov 10 2021 05:47 AM
I have 4 Server 2016 machines that got Dev 97.0.1069.0 yesterday that this is happening to. Send Feedback doesn't load. If I pull up developer tools on the networking tab it shows (canceled) for any site attempting to load. Uninstall/reinstall, profile removal, reset settings, clearing all cache/cookies doesn't change it. Same issue with Canary 97.0.1070.0. Beta 96.0.1054.13 works properly(thank goodness). How do we get diagnostic data into you without Send Feedback?(and of course, no Feedback Hub for Server 2016)
Here's what's happening with 97.0.1070.0 that I just installed this morning. Loads up with about:blank, type in www.microsoft.com and press enter. Tried forcing https:// tried going to some http:// sites, same result of (canceled) with no change in the tab.
Nov 10 2021 05:55 AM
Here's Browser Task Manager side-by-side with a working Canary on W11. The Server 2016 one is missing several Utility tasks.
Nov 10 2021 07:12 AM
@Alexandra-R Further information. I decided to check to see if IE mode would work. Going to Settings->Default Browser showed no options. So I downloaded edge policy(97.0.1069.0) and set "Configure Internet Explorer integration" to "Internet Explorer Mode". Still doesn't show up in settings in Canary or Dev, so I can't test that.
Nov 10 2021 03:31 PM
@Alexandra-R I saw a different issue where you had recommended trying in InPrivate. Tried that for this issue and it sill has the same error. Including the console errors, but I don't think those are relevant.
Nov 10 2021 03:37 PM
Hey folks! Thanks for continuing to report in on this. Since we're not able to gather feedback on this we're doing it the old fashioned way (a bulleted list!) I know some of you have already given me some of this information, but if you could bear with me and provide it again (especially version, which might have changed since you provided it the first time)
Please answer the following in a response and be as complete as you can!
I'm getting this in front of the team and may ask for additional information according to what they need to dig in to what's going wrong here.
Nov 10 2021 03:45 PM - edited Nov 10 2021 03:45 PM
Nov 11 2021 06:14 AM - edited Nov 11 2021 06:18 AM
Edge Canary VS Edge Stable is missing 3 Utilities:
Utility: Network Service
Utility: Audio Service
Utility: V8 proxy Resolver
Nov 11 2021 06:16 AM
Nov 11 2021 11:21 AM
Nov 11 2021 12:06 PM
Nov 11 2021 12:45 PM
Nov 11 2021 01:04 PM
And I'm back!
The team has requested NetLogs from folks hitting this.
This walkthrough is written by Eric Lawrence, a Principal on the Edge team, and was requested so the team can see what's going on behind the scenes with the traffic for you all.
For anyone willing to provide this, please DM me with the resulting file and do not post it in the thread, though you're welcome to comment that you've done so. I'll keep an eye on my DMs for these!