Nov 09 2021 12:29 PM - edited Nov 09 2021 12:31 PM
As of Mondays update for Canary and today's update for Canary it is no longer usable as it keeps crashing to desktop and now after todays update for Dev it is doing the same. I am writing this from Beta Edge as it is not crashing. I have already sent many feedbacks via inbrowser feedback. Hope this gets resolved soon... Can not click on links, tabs or anything else as the browsers crash. In Canary when right clicking in the address bar it crashes the browser... as I said, I've already sent in feedback via in browser feedback.... I'm on Windows 11 beta Edition Version 21H2, OS build 22000.282, Experience Windows Feature Experience Pack 1000.22000.318.0
Dennis5mile
Nov 17 2021 11:15 AM
Dec 03 2021 11:09 AM
Dec 03 2021 11:13 AM
Dec 04 2021 03:20 AM
Dec 07 2021 02:58 PM - edited Dec 07 2021 03:09 PM
Hey Dennis, I'm back with sort of an involved ask from the team.
[EDIT: But first, could you try restarting the browser and see if this is fixed for you? If so, feel free to disregard the rest of this. This is an involved multi-part issue so if this is fixed with the restart you won't be hitting the case we need the trace for.]
If you're comfortable doing so, this trace would really help investigate what's going on here.
Close all instances of Edge by going to the App menu and clicking Close Microsoft Edge (This ensures all browser processes are closed.) It’s important that there are no running msedge.exe processes. Open task manager to double check, and make sure you aren't set to keep running Edge in the background!
Open a command prompt as administrator.
Run
tttracer.exe -children -out %userprofile%\desktop\msedge_trace %programfiles(x86)%\microsoft\edge\application\msedge.exe --no-sandbox
You theoretically should see this issue in Stable as well, but might need to edit that run path to the Edge Dev version.
Once you see a repro, close the browser and zip the traces which will be left on the desktop. (These can be very large so I suspect even with zipping it TC won't let you attach it. Sharing via OneDrive can be helpful, or another hosting site as you prefer.)
Thanks so much, we've got several teams digging in on this and getting this trace would be hugely helpful.
Dec 08 2021 11:52 AM
Dec 08 2021 11:58 AM
Dec 10 2021 10:09 AM - edited Dec 10 2021 10:10 AM
Hey Alexandra, Sorry to report this, but! I started Canary this morning like I always do and eeekkk goes into an immediate not responding state and crashes to desktop. I've uninstalled reinstalled several times, I've uninstalled shut my system completely down for 4 hours, restarted my system, installed Canary and still, immediate not responding, crash to desktop. I cannot even get an inbrowser feedback because it will not run at all.... Canary version 98.0.1100.0 Which is todays update..... Going to try and run that trace to see if it will work.... Using Dev at the moment.
Dennis5mile
Dec 15 2021 05:11 AM
Dec 15 2021 08:07 AM
Dec 15 2021 08:34 AM - edited Dec 15 2021 08:46 AM
"If it's not too much trouble, can you start new threads for new issues? Helps me keep follow ups straight and makes things a bit more searchable for other folks coming in with the same problems."
Absolutely, no problem... new thread name is Canary Crashing after update Version 98.0.1100.0 (Official build) canary (64-bit)
Dennis5mile