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Can't get 1080p playback and screenshots are black on Prime Video

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vista_fan89
Occasional Contributor

As the title says and screenshots show, I'm facing two issues with Edge Insider Dev channel (79.0.294.1), both related to Prime Video streaming service:

 

1) I cannot get Edge Insider to stream videos at 1080p resolution. This is not a recent issue, I noticed this problem on earlier Beta and Dev builds, back in May or June, when I started using Edge Insider.

 

2) screenshots on Prime Video when taken on Edge result in a black image. The first two screenshots were taken using Snipping Tool, and the last ones with Windows key+ Print Screen shortcut. This issue does not happen on YouTube, only on Amazon's streaming service, as far as I know.

 

Neither of those two issues happen on Chrome stable (77.0.3865.120).

 

Prime Video HD Chrome.pngChrome HDPrime Video HD Edgium.pngEdge HD

Prime Video Full HD Chrome.pngChrome Full HD

Prime Vide Full HD Edgium.pngEdge Full HD

6 Replies

@vista_fan89 

Hi,

please try turning these flags Enabled or Disabled and see if they change anything

 

edge://flags/

 

Annotation 2019-10-13 205131.png

 

Also a related article:

 

Spoiler

vdocipher.com

/blog/microsoft-playready-drm-infrastructure-implementation-for-premium-content/

 

with Interesting description:

 

Piracy Protection Features included with Microsoft Playready DRM

  1. High secure black boxed encrypted playback mechanism which prevents download of raw video. This is currently implementable with HTML5 video player making its adoption smooth. The biggest plus points of Playready DRM now is it natively supports HTML5 video player and DASH streaming protocol. HTML5 video player is increasingly favoured by browsers over Flash-based video playback. In the absence of native HTML5 DRMs content providers had to get users to install a Silverlight plugin or use the Adobe Access DRM through Flash. Both had the negative aspect that they required users to install things to their device.  Also, it produced some security risk with Flash. (which is the reason it is increasingly being phased out by browsers)
  2. Blocks any screen capture tools running on Windows Devices. High-quality movies are often recorded by users using screen capture tools. But use of Playready DRM ensures that no software or plugin can do so. Microsoft restricts such usage at the hardware level.

The ultimate endorsement for any Digital Rights Management system is having certifications from Hollywood studios. They have millions of dollars on the line, when they make their content available via online streaming. Hollywood’s Digital Entertainment Content Ecosystem (DECE) endorses Playready’s DRM for streaming videos. Netflix and Amazon Instant Video use Playready for streaming on Edge. 

@HotCakeX Fantastic, disabling both flags solved both issues, thanks a lot! I did it on an Edge Insider Beta build, but I'm sure the fix applies to Dev as well. I'm crossing my fingers and hoping Microsoft won't ever remove those two flags from the code.

@vista_fan89 

 

You're welcome, let me know when it works on Dev :)

@HotCakeX OK, so testing Dev and Canary builds, I concluded that disabling "Widevine DRM" flag fixes both issues. However, disabling "PlayReady DRM for Windows 10" blocks playback and makes the browser ask for Silverlight plugin, which is nonsense as it will be discontinued and HTML5 is the standard nowadays. 

 

Once more, thanks for the help. I was afraid I would have to go back to using Chrome, but fortunately this is not the case because your suggestion promptly solved my problem :)

@vista_fan89 

 

Great findings! hope developers see this and disable that flag by default until they have a fix for it.

 

You're welcome, anytime :)

@vista_fan89 

I have been having an issue with the Amazon Prime videos flickering to black and almost instantly back to the video several times as the video buffers and it steps up the resolution until it gets to HD 1080p. I found the flags worked differently for me. Disabling PlayReady DRM for Windows 10 made the behavior go away. The Widevine DRM and the PlayReady Experimental HEVC Decoding flags made no difference Default, Disabled or Enabled. Disabling Widevine resulted in the Silverlight prompt.

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