Mar 18 2020 08:00 AM
Mar 18 2020 08:43 AM
Solution
just wanted to say that the actual screenshot that is sent to Microsoft is correct, when I save it on desktop, i get a full 1920x1080 PNG picture that has no distortion
the screenshot preview on the website however is worrying and needs to be fixed
Mar 19 2020 08:55 PM
@TrueGame Thanks for letting us know! If you're open to what might seem like a silly exercise, it would actually be helpful if you send us a screenshot of the bug report... of the screenshot of the bug report.
But @HotCakeX makes a good point about the specs potentially having an impact. If you have access to other devices, I wonder if the same thing would happen on them too. If so, let us know!
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Mar 20 2020 02:11 AM
@Deleted
Haha, so I wanted to send a feedback about the screenshot issue in the website but in Edge canary the screenshot area is black (an old issue that never got fixed)
Version 82.0.458.0 (Official build) canary (64-bit)
Mar 23 2020 03:55 PM
@HotCakeX Thanks for letting us know that's still happening! We'll follow-up again with the product team about the black screenshots.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Mar 27 2020 02:16 PM
btw i just noticed that this issue doesn't happen when browsing categories, only happens on the main page, this should be helpful in fixing it i hope
i'll send them using feedback button and hope they can connect it to your feedback
Mar 27 2020 07:11 PM
Mar 18 2020 08:43 AM
Solution
just wanted to say that the actual screenshot that is sent to Microsoft is correct, when I save it on desktop, i get a full 1920x1080 PNG picture that has no distortion
the screenshot preview on the website however is worrying and needs to be fixed