Bad Browser.. Headings too bug.

%3CLINGO-SUB%20id%3D%22lingo-sub-2744325%22%20slang%3D%22en-US%22%3EBad%20Browser..%20Headings%20too%20bug.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2744325%22%20slang%3D%22en-US%22%3E%3CP%3Ewhen%20i%20go%20to%20make%20payments%20online%20this%20msg%20comes%20up..%20this%20is%20after%20the%203d%20secure%20tries%20to%20access%20payment..%20sorry%20i%20cant%20be%20clearer..%20am%2070%20got%20a%20disabiliyy%20so%20cannot%20get%20out..%20therefore%20i%20need%20to%20pay%20for%20my%20shopping%20and%20utility%20bills%20online..%20thanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2746866%22%20slang%3D%22en-US%22%3ERe%3A%20Bad%20Browser..%20Headings%20too%20bug.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2746866%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20there!%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI'm%20sorry%2C%20I'm%20having%20a%20little%20bit%20of%20trouble%20understanding%20what's%20happening.%20What%20message%20specifically%20is%20coming%20up%20when%20you%20try%20to%20process%20payments%20in%20the%20browser%3F%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CI%3EAlex%20Rowell%20(she%2Fher)%3CBR%20%2F%3ECommunity%20Manager%20-%20Microsoft%20Edge%3CBR%20%2F%3EJoin%20us%20on%20%3CA%20href%3D%22https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3Flinkid%3D2170823%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3ETwitter%3C%2FA%3E%2C%20or%20over%20on%20Reddit%20in%20%3CA%20href%3D%22https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3Flinkid%3D2170824%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Er%2FMicrosoftEdge%3C%2FA%3E%20or%20%3CA%20href%3D%22https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3Flinkid%3D2170926%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Er%2Fedge%3C%2FA%3E%3C%2FI%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

when i go to make payments online this msg comes up.. this is after the 3d secure tries to access payment.. sorry i cant be clearer.. am 70 got a disabiliyy so cannot get out.. therefore i need to pay for my shopping and utility bills online.. thanks.

3 Replies

Hey there! 

 

I'm sorry, I'm having a little bit of trouble understanding what's happening. What message specifically is coming up when you try to process payments in the browser? 

 

Alex Rowell (she/her)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge

@Alexandra-R Final process of payment where it goes to my bank for 3d secure.. message says bad browser.. headings too large.

 


@purple_liz wrote:

@Alexandra-R Final process of payment where it goes to my bank for 3d secure.. message says bad browser.. headings too large.

Thanks! Header/cookie too large errors generally point to an issue with a cookie or site data, not the browser itself. Can you try navigating to edge://settings/siteData and clearing the cookies for your bank site and the site you're trying to process the payment from? If that doesn't work, you may need to clear *all* cookies and then try the payment again.