Home

Teams Connector card error: Target not set or not in URL format

Highlighted
Deleted
Not applicable

Hi

I'm trying to extend our servicedesk (ManageEnginge SD+) to Microsoft Teams.

I'm sending a connector card to a Teams helpdesk channel with every new request that comes in - it contains a link to the request and the possibility to assign the request to a technician or add a note.

I'm having trouble with both the latter, but I will focus on adding the note first.

I have a TextInput box/button called "Legg til notat" (Add note - in english). When I click it, add some text and press Send i get an error saying "Failed to send. Target is not set or not in URL format".

When i copy the URL from the outgoing JSON and send it with postman it works, but not within teams. I can't see any traffic coming from the MS datacenters.

Can somebody help me?

Here is my JSON

 

{
"sections":  [
                 {
                     "activitySubtitle":  "Registrert av name",
                     "activityImage":  "http://lawthirtysix.com/wp-content/uploads/2013/12/SDP-logo-150x150.png",
                     "activityTitle":  "Kopi av Kom Tek Basen",
                     "activityText":  "Trykk \"See more\" for mer info"
                 },
                 {
                     "text":  "balubatext"
                 }
             ],
"markdown":  "true",
"themeColor":  "0076D",
"potentialAction":  [
                        {
                            "name":  "Åpne saken",
                            "@type":  "OpenUri",
                            "targets":  [
                                            {
                                                "os":  "default",
                                                "uri":  "http://myURL/WorkOrder.do?woMode=viewWO&woID=13138"
                                            }
                                        ]
                        },
                        {
                            "actions":  [
                                            {
                                                "name":  "OK",
                                                "target":  "https://www.baluba.no",
                                                "@type":  "HttpPOST"
                                            }
                                        ],
                            "inputs":  [
                                           {
                                               "title":  "Velg en tekniker",
                                               "style":  "expanded",
                                               "choices":  [
                                                               {
                                                                   "value":  3,
                                                                   "display":  "tech1"
                                                               },
                                                               {
                                                                   "value":  880,
                                                                   "display":  "tech2"
                                                               },
                                                               {
                                                                   "value":  1812,
                                                                   "display":  "tech3"
                                                               },
                                                               {
                                                                   "value":  1815,
                                                                   "display":  "tech4"
                                                               },
                                                               {
                                                                   "value":  2107,
                                                                   "display":  "tech5"
                                                               },
                                                               {
                                                                   "value":  4201,
                                                                   "display":  "tech6"
                                                               },
                                                               {
                                                                   "value":  10802,
                                                                   "display":  "tech7"
                                                               },
                                                               {
                                                                   "value":  15069,
                                                                   "display":  "tech8"
                                                               },
                                                               {
                                                                   "value":  15091,
                                                                   "display":  "tech9"
                                                               },
                                                               {
                                                                   "value":  16535,
                                                                   "display":  "tech10"
                                                               },
                                                               {
                                                                   "value":  17402,
                                                                   "display":  "tech11"
                                                               },
                                                               {
                                                                   "value":  17715,
                                                                   "display":  "tech12"
                                                               },
                                                               {
                                                                   "value":  20416,
                                                                   "display":  "tech13"
                                                               },
                                                               {
                                                                   "value":  24007,
                                                                   "display":  "tech14"
                                                               }
                                                           ],
                                               "id":  "Tildel saken til..",
                                               "@type":  "MultichoiceInput"
                                           }
                                       ],
                            "name":  "Tildel saken til..",
                            "@type":  "ActionCard"
                        },
                        {
                            "actions":  [
                                            {
                                                "name":  "Send",
                                                "target":  "https://myURL/sdpapi/request/13138/notes/?TECHNICIAN_KEY=3BD01421-D18F-4484-AE03-C59FBEEE0391&OPERATION_NAME=ADD_NOTE&INPUT_DATA=<Operation><Details><Notes><Note><parameter><name>isPublic</name><value>false</value></parameter><parameter><name>notesText</name><value>{{note.value}}</value></parameter></Note></Notes></Details></Operation>",
                                                "@type":  "HttpPOST"
                                            }
                                        ],
                            "inputs":  [
                                           {
                                               "title":  "Legg til eit notat i saken",
                                               "isMultiLine":  true,
                                               "id":  "note",
                                               "@type":  "TextInput"
                                           }
                                       ],
                            "name":  "Legg til et notat",
                            "@type":  "ActionCard"
                        }
                    ],
"summary":  "Ny IT-hjelp sak",
"context":  "http://schema.org/extensions",
"title":  "Ny sak på IT-Hjelpen"
}

Note: when i copy the URL from the outbound JSON and send it with postman it works great.

Thanks in advance.

BR, Arve

2 Replies
Highlighted
Bump. I have posted this question to MSDN, TechCommunity and StackOverflow, no replies. No can helps? Should i ask somewhere else?
Highlighted

Bump this. No MS devs or other knowledgeable people roam tese forums?

Related Conversations