Unable to receive onpremise exchange email or external domain emails

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Contributor

Hi,

 

I have Exchange 2010 Hybrid setup. I am able to send email from Office 365 migrated mailbox to my on-premise mailboxes or external but unable to receive any external email or email from onpremise users.

 

Any suggestions ?

 

Thanks

2 Replies

What is the error ?

 

Does your Hybrid Configuration Wizzard is ok ?

You need to setup connectors between Office 365 and your email servers.

Please refer to the below link for details.

https://technet.microsoft.com/en-us/library/dn751020(v=exchg.150).aspx

 

Additionaly utilize the below tool to test mail connectivity.

https://testconnectivity.microsoft.com/

 

If you are still facing issues, please share the NDR message you are getting if any?