Activate Copilot for Microsoft 365 Business Standard (Mac)

[AndyF]

I purchased "Microsoft Copilot for Microsoft 365" license. However, I am unable to activate it on Outlook and OneNote.

Word - Available on both Desktop & Website
Excel - Available on both Desktop & Website

Outlook - Available on Website, NOT on Desktop
OneNote - NOT available on both Desktop & Website

I tried the following method:

• Under "Language and time", turned on "Sync across Microsoft 365" under Use my Microsoft 365 setting
• Uninstall and reinstall the Office 365 Desktop app
• Turned on Optional Connected Experiences under Privacy in Outlook and OneNote Desktop app
• Update licenses on Desktop app

Any idea why Copilot not appear on some of the apps?

Thanks

Andy

[#2]

Same thing, except I can't see Copilot in any of my apps except for edge. I got M365 Single + Copilot Pro on macOS M1. Is far as I know, OneNote is not available on mac (not sure if there even be one for macos). I'd expect Outlook & Excel/Word should work.
Very bad transparency & documentation by Microsoft. I've been looking around since yesterday for detailed infos regarding Copilot Pro & macos and found next to nothing.

[#3]

Not showing up in any of my apps on the Mac side. After several hours of monkeying around we've been able to get it to sort of show up on our Windows machines, but nothing with this is smooth. Have to say I am extremely frustrated at having to commit to a one year purchase to try this out and find out it's as buggy as hell.

[#4]

@AndyF - It only works with the new version of Outlook, this does not work in the classic version. So if you need to use any plugins, this is not suitable for you just yet. 

[#5]

Unfortunately not helpful @Connor959. I'm using the new version of outlook for mac, and have copilot accessible for outlook in the browser, but not desktop app. There is no extended description, guide or material available that I've found anywhere helping with this for mac. The closest you get is this description on learn.microsoft.com and requirements for m365 copilot, but no further help with how "to sync your Microsoft 365 settings".

It is however active in word, excel and powerpoint for desktop as you stated @AndyF. Excuse the Norwegian, but you only need to update the license for M365 apps in the same way as for windows OS. As found in the attached picture. When completed in any of the office apps it will be activated for all of them.

Pudding and proof:

[#6]

@sonstevold did you get this to work for One Note? Have been working in all other 365 apps for us except One Note. half users on Mac half on PC. 

[#7]

When you said "M365 Single" do you mean the Microsoft 365 Personal subscription?

[#8]

Unfortunately not working in One Note on our end either @Tom_Napolitano. An haven't found any descriptions og recipe that work for this, as with Outlook.

[#9]

@AndyF  Update on my original post.  Without my having done anything, Copilot did eventually show up in Outlook, Powerpoint and Excel.  Not showing up in OneNote, though that's not entirely surprising.  The Mac version of OneNote is much less robust than the Windows version.

Have to say, my experience with Copilot so far is very underwhelming.  If I had been able to give it a trial before purchasing, would not have gone ahead with the purchase.

We won't be rolling this out to any other members of the team until there are significant productivity increases.

Sean

[#10]

outlook seems to be working for us, just not OneNote

[#11]

Curious how this one plays out, we are in same boat...

[#12]

@BenSchorr yes, i mean m365 personal subscription

[#13]

@Connor959 I did.

[#14]

@smagill Do you host your email on Exchange? I wonder it's because cannot use Gmail accounts on Outlook for Copilot.

[#15]

Correct, Copilot is not currently supported on OneNote on Mac.

https://support.microsoft.com/office/welcome-to-copilot-in-onenote-34b30802-02ae-4676-a88c-82f8d5e58...

[#16]

@AndyFI have a similar problem- copilot works on my iPhone and when logged into office.com but not on my Mac in any of the Microsoft apps?!

[#17]

Not on the Mac it doesn't.

[#18]

Not even OneNote online. What a ripoff.