Copilot for Microsoft 365 Tech Accelerator
Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
Microsoft Tech Community

Copilot for Microsoft 365 is not working on Terminalserver RDS

Copper Contributor



i´m trying to install/configure Copilot for MS365 on an Terminalserver. All Requierements from MS Docs are ok, on Clients it´s works fine.

I already checked Policies, Configuration also do a re-install the Apps for Business with deployment tool.

Wehn i create a brand new User Account with assigned License it´s works fine, but Copilot is not visible for „old“ Users on the Terminalserver in Business Apps like Word, Outlook...


Anyone have ideas about that Topic?


Terminalserver: On-Prem Windows Server 2019 Std (On-Prem Domain, no Azure Sync for now)

Azure User License: MS365 Business Premium, Copilot for MS365


Best Regards



Btw.: Copilot is visible in MS Teams for all Users

1 Reply

@Nils_Re Seemingly same issue here. Works fine locally, but same Office version on our RDS does not seem to automatically add the Co-Pilot feature even with the license attached.