Sep 29 2020 10:28 AM
Hi
Having sync'd the updates (Lenovo/HP in my case) and 'published' the updates I wanted, I then got the following errors in the wsycmgr.log:
Generic exception : ImportUpdateFromCatalogSite failed. Arg = 001d4517-c586-4bb1-9e66-ed6ff8e8d34f. Error =The underlying connection was closed: An unexpected error occurred on a send.
[ad infinitum]
I can't seem to find any reference for this anywhere so hopefully someone can help out. It's a lab machine with no proxy restrictions, etc but I'm running as a test before going to prod so don't want to run into the same issue there where it'll take much longer to sort out any issues. Have attached log.
Thanks
Sep 29 2020 12:55 PM
@Simon Bond Those errors don't seem to be related to third party updates which are part of the normal updates sync and in fact higher up in the log seem to be synchronizing correctly. Those seem like errors attempting to sync surface driver updates. From the errors it seems like maybe there is a network access issue, can you make sure that your site server can connect to the update catalog? You can test with the browser, for example try to access the following URL for that error you gave an example:
https://www.catalog.update.microsoft.com/Search.aspx?q=001d4517-c586-4bb1-9e66-ed6ff8e8d34f
Hope this helps!
Sep 30 2020 05:00 AM
@davstew Thanks. I am able to reach the URL below from a browser, though it's an interesting theory that this might be related to surface drivers as I did kind of see an article that suggested a similar error with Surface drivers had been fixed in, I think, 1806. I will try disabling and see if there is an improvement. I guess I jumped to the 3PU conclusion, possibly prematurely simply because I'd not noticed this issue prior to 3pu testing but I guess it might have been there. Will update you on any findings. There is certainly no restrictions from an internet connectivity perspective on this setup, it is completely open.
Sep 30 2020 07:16 AM
Oct 01 2020 03:10 AM
@Lewis-H and @Simon Bond : When using the built-in third-party updates feature, no additional (third-party) tools are needed to publish third-party updates to WSUS and/or synchronize them to the ConfigMgr site database. All of this is taken care of by ConfigMgr.