Feb 09 2022 06:48 AM
Hi,
unfortunately the SMS_HIERARCHY_MANAGER component on my site shows a warning. When i view the logs it gives me an error:
Messages from hman.log:
Failed 'C', 874, 0x8009310b
Failed to read certificate context from file 'readme.txt', 0x8009310b
Failed to process TPM certs cab, 0x8009310b
Although it says the possible cause may be a sql problem, i am not sure since nothing was changed on the database.
Does anyone have an idea how such behaviour is caused?
(Configuration Manager 2111)
Thank you
Feb 10 2022 05:29 AM
Feb 13 2022 11:46 PM
Thank you for your reply, I have checked all the suggestions according to the site database and have found no issues so far.
Feb 15 2022 09:04 AM
@mjgatt Did you manage to get to the bottom of this?
Feb 16 2022 03:09 AM
Feb 17 2022 08:47 PM
@henrip This happened immediately after the 2111 upgrade for me.
Feb 21 2022 06:48 PM
Feb 21 2022 06:56 PM - edited Feb 21 2022 06:59 PM
@tOADeater I've only updated my test environment, haven't noticed any impact yet. Our severs are vm's so might be related to outdated virtual TPM devices if any, or we might find the impact later in task sequences related to TPM actions. I'll be doing some testing this week but if it hasn't surfaced as an issue since it's release in December then any impact is likely obscure. Also if it's related specifically to AMD certificates, then we don't have many AMD devices in our SOE.
Feb 21 2022 07:49 PM
are you using bitlocker in your test environment?
and as it's an issue with a certificate within a CAB does that mean the other certificates with in the CAB will also not be loaded?
Feb 21 2022 08:18 PM
Feb 22 2022 05:53 PM - edited Feb 22 2022 06:44 PM
The TrustedTPM.cab can be installed manually (link below), but not sure if configmgr does anything different in it's processing of the cab file, it still keeps trying to process the CAB file as long as it's still in the configmgr inbox, even after manual installation.
https://docs.microsoft.com/en-us/windows-server/security/guarded-fabric-shielded-vm/guarded-fabric-i...
Feb 22 2022 07:05 PM