We're unable to deploy patches to Windows 10 Surface Pro tablets using SCCM. I've been advised that our version of SCCM doesn't support Windows 10.
We're using SCCM 2012 R2 SP1 v 5.00.8239.1000
Is this definitely the case that it is unsupported?
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What version of Windows 10 have you deployed and are trying to manage?
SCCM 2012 R2 only supports Windows 10 builds 1507 and 1511 - any recent builds (Anniverary and Creators) and you will need to upgrade SCCM to support.
That's right. The upgrade procedure and path is pretty good, but note you will need to upgrade with a baseline version of SCCM (i.e. build 1511, 1606), then from then onward all updates can be performed within the console.
Here is a good explaination of the upgrade paths: https://www.scconfigmgr.com/2016/10/19/supported-upgrade-paths-to-configmgr-current-branch/
And Microsoft's documentation: https://docs.microsoft.com/en-us/sccm/core/servers/manage/updates#bkmk_Baselines