Aug 21 2021 03:47 AM
Hello,
I am facing to an issue with my CMG, i am in CM 2103 and i use CMG to manage my internet client
When i want to distrubute content to CMG i have these error from PkgXferMgr log file :
WARNING: Exception occurred accessing storage; StorageException error = ():The underlying connection was closed: An unexpected error occurred on a send.
WARNING: Caught exception Microsoft.WindowsAzure.Storage.StorageException - The underlying connection was closed: An unexpected error occurred on a send.
UploadPackageToCloudWithContentInfo() failed. Error = 0x80131500
have any one any idea for the reason to these problem and how i can resolve it ?
Best regards,
Aug 21 2021 04:25 AM
The error points in the direction of the storage in Azure.
I would start with checking the connection from within MEMCM by running the connection analyzer against the CMG. and you can check if the CMG is configured with a threshold and if that's not met. If that doesn't give any errors or indicators, you can check the log files:
CloudMgr.log | Records details about deploying the cloud management gateway service, ongoing service status, and use data associated with the service. To configure the logging level, edit the Logging level value in the following registry key: HKLM\SOFTWARE\ Microsoft\SMS\COMPONENTS\ SMS_CLOUD_ SERVICES_MANAGER | The installdir folder on the primary site server or CAS. |
CMGSetup.log Note 1 | Records details about the second phase of the cloud management gateway deployment (local deployment in Azure). To configure the logging level, use the setting Trace level (Information (Default), Verbose, Error) on the Azure portal\Cloud services configuration tab. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
CMGService.log Note 1 | Records details about the cloud management gateway service core component in Azure. To configure the logging level, use the setting Trace level (Information (Default), Verbose, Error) on the Azure portal\Cloud services configuration tab. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
SMS_Cloud_ProxyConnector.log | Records details about setting up connections between the cloud management gateway service and the cloud management gateway connection point. | Site system server |
CMGContentService.log Note 1 | When you enable a CMG to also serve content from Azure storage, this log records the details of that service. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
Check if the certificate is uploaded correctly to Azure.
Hopefully that will point you in the right direction.
Sep 03 2021 04:34 AM
Sep 21 2021 02:00 PM