Yammer announcement emails

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Contributor

I could have sworn that Announcement would send an email to everyone in a group, regardless of his or her notification settings.

 

Am I mistaken or was this recently updated? 

8 Replies
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That should be the case. Are you not seeing it happen? And if so - is that all users, or some?
I believe it doesn't send email people who are currently active in Yammer.
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Right, that's what I thought. It's happening to a handful of users, them not getting the Outlook email. I understand that an email may not be triggered if they're actively using Yammer but thought I'd ask the community for a sanity check.

 

Microsoft hasn't been too clear with the expected behaviour for certain notifications and Outlook emails. 

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As I understand it, the rules are as follows:

 

1. An All Network announcement goes to everyone in the network, regardless of their email notification preferences.

 

2. A group announcement adheres to email notification preferences. So, if they have notifications from that group turned off, no announcement email.

 

Larry

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As I understand it, the rules are as follows:

 

1. An All Network announcement goes to everyone in the network, regardless of their email notification preferences.

 

2. A group announcement adheres to email notification preferences. So, if they have notifications from that group turned off, no announcement email.

 

Larry

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When did this change. I was under the impression that Group Announcements followed the All Company Announcement behavior of always sending an email after 15 minutes of the user not being active in Yammer.
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Really!?! Thats not a good change, especially for organisations that work in the areas of emergency services... been able to do a push notification to specific teams/groups is important... do you know why user notification preferences were prioritised in this way?

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I don't believe this is a recent change. I think this is the behavior that has been in place for quite some time. The good news is that most people don't adjust their email notification preferences, so chances are they will still receive the announcement notification.

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After reading this MS support article I would understand it so that announcement posted to a group will generate notification (push or email) which is subject to notification delay logic.

https://support.office.com/en-us/article/Yammer-email-and-push-notifications-93e530e0-189f-4768-8f28...