Every Thursday, enterprise social network enthusiasts gather on Twitter to discuss a wide range of topics. This week our special guest was Dan Thomas talking about Emotions, Personalities and Behavior Change: The Human Side of Community Management.
Some highlights:
Oh totally. In our studies you're 6 times more likely to be active if your line manager is and 4 times more likely to collaborate if they do. Many need 'permission' to take part, some are even blocked by line managers. It's got be a bottom-up and top-down change #esnchat
— Dan Thomas (@imdanthomas) March 1, 2018
It's not music but a video - but over the years this single video has converted literally thousands of people, it really drives home the lunacy of email. Try it out on your people :) https://t.co/t7EK0zLn5y #esnchat
— Dan Thomas (@imdanthomas) March 1, 2018
A6 We're focusing now only on time bound behavioral change: bring people online for a digital sprint, collaborate together like we're doing right now on #ESNchat, to achieve a specific objective. My colleagues understand better, feels like less effort to be made.
— Ernesto Izquierdo (@SocialNetweaver) March 1, 2018
The observations made by Ernesto at the International Committee of the Red Cross about emphasizing time bound interactions really caused me to reflect. What are your current Yammer initiatives? Have you experimented with synchronous events in your network? Do you think they would work well?
#Cmgrs are just that: influencers. Their power comes from bring able to read the tea leaves in the #ESN to understand what course of action to take to correct course, or to do even more of the good stuff. #esnchat
— Rita Zonius (@RitaZonius) March 1, 2018
Feel free to join us next time!