Unable to access my partner profile/organization

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Copper Contributor

After switching my email host form GoDaddy to Microsoft I lost all access to my Partner Profile. I am not able to submit a support request from the Partner Portal as it requires a Workspace which I am not able to see. 

 

I tried calling the support phone number but it just refers me back to the Partner Portal. 

 

How else can I reach Partner Support?

4 Replies

Hi @Dmitry_Dmitrenko 

 

I'm sorry that you're having issues accessing your account.

 

Unfortunately, the Licensing Concierge cannot provide tech support, and I'm not familiar with the layout of Partner Center. 

 

As a suggestion, if you can access the sign-in page, you might try selecting "Can't access your account?":

LicensingConcierge1_0-1705602029860.png

 

Troubleshoot setting up your Partner Center account or Microsoft AI Cloud Partner Program renewal is...

 

 

 

 

 

The only other technical support that I know of is one of the following:

LicensingConcierge1_2-1705602542320.png

Escalating to Microsoft - Partner Center | Microsoft Learn

 

 


Regards,

Microsoft CSP Licensing Concierge

I'm having the same issue, did you find a solution?

@RedKeyAdam 

 

If the troubleshooting link above doesn't resolve your issue, then I suggest submitting a support ticket. 

I am facing the same issue. How was it resolved?