Domain administration not possible with GDAP

[JoonasTanskanen]

Hey everyone, 

I got resolution to ticket and with it information from Microsoft that Domain registration in behalf of the customer to customers tenant is not supported and will not be in the future as we are moving from DAP to GDAP. This means no domain administration with csp credentials. 

Do you provide your customers any domains and if so, how are you going to resolve this side of restrictions coming from GDAP?

We have been activating the domain for the customer as a service, but now it's going to be pretty much impossible to do in larger scale. Also providing help with issues with domain needs customer to do the operations, so that adds the amount of work needed by the help desk agents with only GDAP active. 

[#2]

HI @JoonasTanskanen 

Honestly, if you are able to reply to the resolution ticket and ask the team, that may be the fastest way to get your question answered since you already have a ticket and have their attention.  I'd give it a shot.

If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

[#3]

@LicensingConcierge1Hey,

As I wrote: it unfortunately seems, that with GDAP Microsoft takes away possibility to use CSP credentials to help customers with domain registration or domain related problems.

Merely the point of the post was to enquire oppinions and ways to "workaround" this change with other partners. From Microsofts point of view they have made their decision and if not number of partners want a change this, it's likely not going to happen.

The team recommended me to take this to the forum, and as I'm more than happy to know if we are only ones with this, that's what I did.

[#4]

@JoonasTanskanen 

Understood.  

You may want to attend the next Partner Community Call, which will be in August & mention this to one of the hosts. 

If the topic is not related to GDAP, then try logging on early to ask one of the hosts, or put it in the chat during the call - June 2023 Learning Partner Community Call - OneDrive (live.com)

Hope your feedback gets the visibility you're looking for. 

If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge