CSP Verification

Copper Contributor

Hello,

 

i need help. MS wanted to make additional verification on ours partnership. I didnt know that there are limited amount of tries to add specific documents for veryfication. At the moment we are suspended in CSP partnership and button FixNow on partner.microsoft.com shows information that we are suspended/blocket because of too many tries.

What shall we do now?

 

Robert_Muszal_0-1698312790570.png

Also there are no instructions below :(

 

Help

 

4 Replies
Can you still log a support ticket via the questionmark button topright?

Hi @Robert_Muszal 

 

I'm sorry your account is suspended. 

 

While I cannot address the suspension, I can provide you with explanation and next steps: 

LicensingConcierge_0-1698336284242.png

Restore a suspended Partner Center account - Partner Center | Microsoft Learn

 

Hope this helps!:smile:

 

 

 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


Regards,

Microsoft CSP Licensing Concierge

 

@LicensingConcierge1 

 

Nope ive tried i think all solutions. Button fix it shows new window but there is information that i cannot send more doc because i ve tried too many times. 

Support tickets are closed because im getting answer that "...MS can close any partnership without telling the reason..."

The way it works is ridiculous. Im loosing clients because i needed to do additional verification and tried to many times.

 

Any way support portal acts like AI is sending answers, telephone support is dead(ive tried i think all support telephones with english language)

 

I dont have words how messup is the hole csp veryfication.

Yes, and ive made two or three tickets. All end with answer that "...MS can close any partnership relation without telling the reason..."