Microsoft visio plan 2 SKU lost Pricelist ?

[namlovely201180]

Hi 

Now I have a problem with SKU visio plan 2 for regular customers it disappears, there is only visio plan 2 (Noneprofit) Only. Is there any update? Because my customer will be renewing this Lic, please inform me.

thank you

[#2]

Pls help 

[#3]

Hi. This is the same product. Someone made a mistake in the name. I know they are already working on the change because we reported it to Microsoft.

Look:

[#4]

Thank you  Help for information I check Partner center Like you too 🙌

[#5]

Hi @namlovely201180 

Thank you for posting to the community, however, your question is not related to the CSP Program, so it should not be posted in the CSP community.

This inquiry is related to a specific product, therefore, please note that this should have been posted in either the NCE Community, or you can use the Business Application Community as a default. 

Also, your labels should be related to your topic. 

For your convenience, I will move your post and correct your labels.

Regards,

Microsoft CSP Licensing Concierge

[#6]

Sorry, but what I posted It has nothing to do with the Business Application. Am I misunderstanding something? What I want to ask is related to the csp License subscption, which my company is a diractor. The CSP is Lic Viso in Priclist on the Partner center. It's missing, but Microsoft has not notified anything about it. SKU that it disappeared

[#7]

@namlovely201180 

Yes, I understand the Visio is not a Business Application. Please carefully review my reply.

As mentioned, the BizApps Community can be used as a default for product specific questions. 

Regards,

Microsoft CSP Licensing Concierge

[#8]

Thanks @MatAB86 ! 

Regards,

Microsoft CSP Licensing Concierge

[#9]

@MatAB86 @namlovely201180 

As an update, I see that the Visio Plan 2 SKU shows DEPR on the December 2023 price list. I will do some research to either confirm that it's deprecated or confirm an error. 

@namlovely201180  the correct process is to report the missing SKU by submitting a support ticket...please go ahead and submit the ticket (even though I will research on the back end). 

Sorry for any inconvenience and thank you in advance for your patience. 

Regards,

Microsoft CSP Licensing Concierge

[#10]

Thanks you for help

[#11]

@namlovely201180  & @MatAB86 

Thank you for your patience.

As an update to the Visio Plan 2 SKU, I was just informed that as of to date, this product is now only offered to charity. *** UPDATE*** This has been corrected on the current price list and should now reflect the correct commercial label. This SKU & pricing is commercial. 

Unfortunately, I have no further information, however, you may submit a support ticket to ask for further details and/or future scope. 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

[#12]

@namlovely201180 @MatAB86 

I attended the CSP Training and the issue with the Visio Plan 2 SKU was clarified. 

Please allow me to update you all with good news, which is that the price list only reflected the nonprofit SKU.

However, this was an error. The problem was that the KU title read "Non-Profit", but it's actually a commercial SKU and reflects commercial pricing. 

The label of the SKU has been corrected to reflect "commercial". 

Hope this helps clarify! 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge