SOLVED

D365 Sales Enterprise for Nonprofit Sunset

Iron Contributor

Dear Community,

 

Following the announcement regarding the sunset of D365 Sales Enterprise for Nonprofit, we came up with few questions in order to share the correct actions to our partners.

 

More specifically, the FAQ says and I quote "If customers currently have a grantfor Dynamics 365 Sales Enterprise, at their next subscription renewal, the subscription will automatically expire unless the customer moves to a different Dynamics 365 Sales Enterprise SKU." Question: Could you please enlighten us what is this different D365 Sales Ent. SKU by sharing its code? We would like to understand the transition journey for this to be implemented in the right way.

 

Based on our knowledge, the NonProf Dynamics are not yet available in NCE for our customers to switch prion the 1st of January and probably our customers will not want to downgrade to Sales Professional as mentioned also in the FAQ. 

 

Thank you in advance for your significant support and guidance!

 

Best regards,

Nick

 

5 Replies

Hello @nick_Anag 

 

Question: Could you please enlighten us what is this different D365 Sales Ent. SKU by sharing its code

 

Per pg.16 of the NCE Handbook:

LicensingConcierge_0-1703169520263.png

 

 

 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


Regards,

Microsoft CSP Licensing Concierge

 

 

Thank you @LicensingConcierge1, really helpful!

 

As per the Offer Matrix, the legacy D365 Sales Enterprise Edition for Nonprofit (Nonprofit Staff Pricing) will be available in NCE on 1st of January 2024.

 

Question: if legacy D365 Sales Enterprise Edition for Nonprofit (Nonprofit Staff Pricing) subscription expires prior the 1st of January, what SKU should a customer choose to renew the subscription in order to avoid their subscription for moving into an expired state?

 

Thank you in advance,

Nick

best response confirmed by nick_Anag (Iron Contributor)
Solution
Using legacy SKU's you would transition the customer from the donation SKU to the discounted SKU.

a0c39332-cdc8-4d16-a52d-75a1cdfb93c1 = 5 seat max donation SKU.
8817b694-eea3-43f3-9b0b-4dcec5fb9f47 = Non-profit discounted SKU.

Really much appreciated @Nick_Beacroft.

I think that now we have covered all scenarios.

 

Best regards,

Nick

Hi @nick_Anag 

 

This should be posted on the Non-Profit Community to ensure accuracy - Nonprofit Community - Microsoft Community Hub

 

Also, for Non-Profit support, please see the FAQ and scroll to "Cloud Products & Services" - Nonprofit FAQ | Microsoft Nonprofits

 

 

Regards,

Microsoft CSP Licensing Concierge

1 best response

Accepted Solutions
best response confirmed by nick_Anag (Iron Contributor)
Solution
Using legacy SKU's you would transition the customer from the donation SKU to the discounted SKU.

a0c39332-cdc8-4d16-a52d-75a1cdfb93c1 = 5 seat max donation SKU.
8817b694-eea3-43f3-9b0b-4dcec5fb9f47 = Non-profit discounted SKU.

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