Customers are looking to have Azure Open AI index SharePoint content - any tips

[PeytonMcM]

We have developed a very robust 'chat first' service desk application with integration into Microsoft Teams as well as a Azure OpenAI.  We built our application on top of Orchard (CMS) so we that we can also have customers create, and manage, useful FAQ and KB articles.  We then take these FAQs, and knowledge base articles, and synchronize them with Azure Open AI cognitive search - so that we can integrate the content in a ChatGPT manage conversation. 

Some background (high level) here: https://www.chimev5.com/ai-help-desk-faq-articles

We have 2 large customers who would also like us to index some of their existing SharePoint doc libraries and also connect these, via ChatGPT, into our managed chat sessions.

Is anyone indexing SharePoint, via the Azure Cognitive Search and Azure OpenAI, and connecting this datasource via ChatGPT service?  We could write a sync service, but we'd like to avoid building this if it is already available.    We do synchronize our FAQ content with the AI indexing service - 

Any tips on indexing SharePoint via Azure Open AI?

[#2 · Accepted solution]

Hi @PeytonMcM 

If I understand your scenario correctly, the following article explains how to configure a search indexer to index documents stored in SharePoint document libraries for full text search in Azure AI Search. Configuration steps are first, followed by behaviors and scenarios - SharePoint indexer (preview) - Azure AI Search | Microsoft Learn

Note: I've updated the labels on your original post to align w/ your subject matter. 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

[#3]

Thanks! We will take a look at this and see if we can get it enabled and configured. On the surface, it looks almost exactly like what we need.