Unable to provision Windows 2019 Server via Azure ARM template

New Contributor

Hi All,


We are trying to build Windows 2019 via custom arm template. We are trying for below configuration.


Skus                          Offer                    PublisherName

----                            -----                      -------------

2019-datacenter       rs5_preview          microsoft-hyperv


But the deployment first failed with below error.


Creating a virtual machine from Marketplace image requires Plan information in the request


Then we added the plan information in the virtual machine create root.

"plan": {

        "name": "[parameters('sku')]",

        "publisher": "[variables('imagePublisher')]",

        "product": "[variables('imageOffer')]"



But again it failed with error- User failed validation to purchase resources, CustomerDeniedServicePlanAccess The Offer is not sold in the account market (US) .


We never faced any such issue while procuring 2012 or 2016 Server


Any Thoughts ?

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