You may see the backup process is taking longer than expected when you use the Azure Backup agent to back up files. This delay might be caused by one or more of the following:
- There are performance bottlenecks on the computer that’s being backed up.
- Another process or antivirus software is interfering with the Azure Backup process.
- The Backup agent is running on an Azure virtual machine (VM).
- You're backing up a large number (millions) of files.
This troubleshooting article details some of the more common error messages encountered, along with troubleshooting steps to resolve them.