Rest API :integrating servicenow with devops

Copper Contributor

iam implementing outbound rest message iof servicenow that means when incident record will be created that record need to be created in devops work item.iam bale creating record, my question is i want to description field of work item = concat incident number +decription of incident.i tried below code, but no luck, can one help me how to combine two fields and store 7in work item field.

 

{
"op": "add",
"path": "/fields/System.Description",
"value": "${description}"+ ' '+"${number}",
},

3 Replies

@anitha1280 

 

What is the return result fist of all? 

@Kidd_Ip 

iam getting error message as below.

anitha1280_0-1712943096723.png

 

Hi @anitha1280,

Have you tried a no-code platform instead? You can get a lot more flexibility in connecting DevOps to ServiceNow with an out of the box syncing tool like Unito. Here's an integration guide for ServiceNow and Azure. It syncs a table from SN to a project in ADO with updates between records and work items.