Nov 11 2017 01:31 AM
Hello,
I am going to the community to try to get some advices in some trouble I am running into with AZURE and RDS connections.
We are currently moving our network servers into AZURE. Everything is going fine BUT I am running into some difficulties... Well for me it is not really a big deal but for the end users it is.
We are using some thin Clients to connect to a Server farm into AZURE. When user are connecting to the Cloud, they are complaining that the connections are slow... It was better before when the network was inside the organization...
I checked few things :
1. Internet bandwith = OK. Up and Down = 10 Mbps
2. Farm servers = CPU, RAM = very good.
So I changed the thin client setting by putting them on connection 56 K to check if the return was fast. It is much fast, but lower quality on screen resolution. So users are complaining... "the quality is bad", "I will have to get glasses soon"...
The thin client used at Axel M90 which are from my point of view very good for what we are doing with it.
On my laptop I am also using AZURE and connecting via RDP session = OK. Every users have Office PRO PLUS 2016, Office 365, SKYPE ENTERPRISE and some developped application.
Any suggestions to get good quality for end users so I won't have to send them to buy glasses ?
I am checking this now. We have about 15 users in AZURE Farm but within 2 years, I will have about 250 users.
Thank you.
Nov 12 2017 10:09 AM
SolutionIt depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out Azure RemoteApp
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using this guide.
5. As the final measure - file a ticket to MS if nothing from above helps or suitable.
Nov 14 2017 06:00 AM - edited Nov 14 2017 06:06 AM
@Alex Kaziuka wrote:It depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out Azure RemoteApp
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using this guide.
5. As the final measure - file a ticket to MS if nothing from above helps or suitable.
Hello and thank you very much for your reply.
For 1 : this is not remote app
For 2 : Yes it is in Amsterdam. I am awaiting for the opening (in Prod) of the Data Center here in France
For 3 : We are on Premium already
For 4, that handled it I think. I changed the setting preferences to 256 Kbps and enabled "Font Smoothing" (otherwise not looking good on screen) and unchecked Caching bitmap only for thin client.
Now the connexion are much better for everyone hoping to will stay that way. Again thanks a lot for your help and advices.
Nov 19 2017 11:44 PM
Nov 20 2017 06:34 AM
Being discontinued and already discontinued are two different things. It's not replaced yet, so please do not confuse people.
Nov 20 2017 06:40 AM
@Alex Kaziuka wrote:Being discontinued and already discontinued are two different things. It's not replaced yet, so please do not confuse people.
Ah ok ! Thanks for the clarification... Feeling better in my head :)
Nov 20 2017 07:25 AM
Nov 12 2017 10:09 AM
SolutionIt depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out Azure RemoteApp
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using this guide.
5. As the final measure - file a ticket to MS if nothing from above helps or suitable.