SOLVED

Problem backup VM Redhat

%3CLINGO-SUB%20id%3D%22lingo-sub-2222341%22%20slang%3D%22en-US%22%3EProblem%20backup%20VM%20Redhat%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2222341%22%20slang%3D%22en-US%22%3E%3CP%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3EHello%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20started%20a%20backup%20of%20a%20Redhat%20VM%20and%20I%20got%20the%20following%20error%2C%20does%20it%20need%20to%20install%20the%20agent%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22hamma91_1-1616148966686.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F265462i8242535624AF05F0%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22hamma91_1-1616148966686.png%22%20alt%3D%22hamma91_1-1616148966686.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Contributor



Hello, 

 

I started a backup of a Redhat VM and I got the following error, does it need to install the agent?

 

hamma91_1-1616148966686.png

 

1 Reply
best response confirmed by hamma91 (Contributor)
Solution
Hi what is the status of the agent in the virtual Machine ?
Check the connectivity and follow the steps below

Step 1: Check Azure VM health
Step 2: Check Azure VM Guest Agent service health
Step 3: Check Azure VM Extension health
Step 4: Check Azure Backup VM Extension health

All the details for each step are defined here :
https://docs.microsoft.com/en-us/azure/backup/backup-azure-troubleshoot-vm-backup-fails-snapshot-tim...