I just received my hardware tokens to set up for a few users in our organization that do not have access to company mobile devices. I have uploaded the .csv files with the required information in our Azure portal and it successfully uploaded. I am not able to activate the token, it keeps failing but I’m not sure why and I don’t really get a reason.
Is there a clearer way to set this up or do I need to enable something before I set this up. I would like this set up before the end of the week, any help is appreciated.