In our Azure Open sub we now see the new Cost Analysis dashboard which looks really good. However, we only see data from the 20th Jan 19. Submitted a Support Ticket who after many days gave us a URL to get to the original 'Cost by resource' screen.
I thanked the Support Team but asked please let me know when you have fixed our missing data in the new dashboard.
Their response "I hope this email finds you well. I’ve checked with my manager. Unfortunately, I can’t leave the case open since I can’t help there anymore and workaround was provided. You are welcome to leave your feedback in user voice https://feedback.azure.com/forums/906772-cost-management and PM will get back to you with an answer. Please let me know how else I can assist you. " I
s this correct, is a support call just closed when a workaround is found? Do they not actually fix the issue?