SOLVED

My Staff Portal Displaying Individual Users Only

Copper Contributor

Hi team,

 

I manage multiple offices in a single tenant. The managers of each office can reset their teams account passwords, as needed. I created dynamic groups which adds accounts that match their respective Office attributes (and if the account is enabled), which is working great.

 

If I add these groups to the admin units for those respective offices - and remove the individually added user accounts - My Staff portal is showing up as empty in my test environment:

Adaministrator_1-1690898818836.png

Reverting to manually adding users seems to work fine. What am I missing?

 

1 Reply
best response confirmed by Adaministrator (Copper Contributor)
Solution

Looks like I answered my own question.

Rather than using the dynamic groups, I changed the properties of the admin unit (which is currently in preview) and changed the Membership Type to "Dynamic User". This is where I set the dynamic expressions to add users which match the Office (physicalDeliveryOfficeName) attribute - works like a charm

1 best response

Accepted Solutions
best response confirmed by Adaministrator (Copper Contributor)
Solution

Looks like I answered my own question.

Rather than using the dynamic groups, I changed the properties of the admin unit (which is currently in preview) and changed the Membership Type to "Dynamic User". This is where I set the dynamic expressions to add users which match the Office (physicalDeliveryOfficeName) attribute - works like a charm

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