Issues with Linux VM Backup

Occasional Visitor

Since January 4th our backup is not working anymore. We get following error: 


VM agent is unable to communicate with the Azure Backup Service.  Ensure the VM has network connectivity and the VM agent is latest and running. For more information, please refer to "


Our Agent Version is 16.04

We tried already everything listed in the link below, but our backup is still not working


Can somebody help?

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