Azure WVD I am unable to convert userprofile using frx.exe

[Mohammed Hamada]

Dear all,

I am doing a migration of an on-premises user's profile to VHD using FRX.exe command line but constantly getting an error

"Exit code 9: The system cannot write to the specified device" 

I checked the code explanation is "There was an error creating the VHD/X file." but nothing else is mentioned! 

https://docs.microsoft.com/en-us/fslogix/fslogix-error-codes-reference

The user has administrative writes to the disk. so I am lost what is wrong in here? 

[#2]

1. Find the location and name of the user you want to move

This example uses a current user named: Bob

2. Open an Administrator command prompt

Navigate into the FSLogix Apps directory

cd C:\Program Files\FSLogix\Apps

Pull up the copy-profile command

frx copy-profile

3. Build your command string

Choose the parameters that apply to your situation, in this example we are going to:

Give the output path for our vhd(x) -filename C:\Profile.vhd(x)
Enter in which user to copy -username Domain\Username
Specify the size of the disk with -size-mbs 10000
Make the disk grow as needed -dynamic 1

4. Perform the conversion

frx copy-profile -filename C:\Users\Bob.vhdx -username Bob -dynamic 1 -size-mbs 10000

After the process in finished, a clone of your user Bob account should be in a container under C:\Users\Bob.vhdx

Troubleshooting

It is possible that you may run into some errors when using and creating Profile Containers.

(0x00000001D): the system cannot write to the specified device.

This problem arises when you are attempting to migrate an existing user account to a profile container (vhd).

Fix:

Delete the following directory and all its contents. Re-running your command should result in a success.

%Temp%\FrxMount

(0x00000005): Access denied

This problem arises when you are attempting to migrate an existing user account without administrator permissions

Fix:

You have to run the command using an administrator command prompt.

If you still have issue you can visit the below link for more help.

Link: https://www.apps4rent.com/windows-virtual-desktop-azure

[#3]

Hi Lewis, I already have used this command multiple times but still keep on getting the same error. In the path you mentioned I couldn't find any trace of a FrxMount file or folder. 

the User I am using is a local admin so not a permission issue. @Lewis-H 

[#4]

did you have any luck fixing this?

[#5]

Not really. nothing worked with FSLogix @SQLTemp 

[#6]

@Mohammed Hamada 

I'm having same issues with Win10 build 1903 and 1909

I've done a lot of research on this. Still having same issues. two out of 8 profiles have migrated. Most have not.

Is there a way to check robocopy logging?

[#7]

Found the issue by turning on robocopy logging via registry entry

Registry Key: HKLM\SOFTWARE\FSLogix\Logging

RobocopyLogPath	REG_SZ	Specifies a log file name and path where the output of robocopy calls (for example, during mirroring of data in or out of a VHD) will be logged. If the value is non-existent, then the robocopy results are not logged at all. This setting is recommended to be used only for troubleshooting.

I set a reg key above to a basic path string of C:\temp\fslogixrobocopy.txt

This really helped isolate the issue

Ended up that robocopy was erroring out on a file in: C:\Users\username\AppData\Local\Packages\Microsoft.MicrosoftOfficeHub_8wekyb3d8bbwe\LocalCache

I deleted the offending file in the localcache of that app and was successful in the copy-profile after that.