Jul 31 2019 02:24 AM - edited Jul 31 2019 02:29 AM
Hey There,
i am planning to enable Azure Multi Factor Authentication in our company. Right now i am facing some problems with mobile devices. If i am connected to the company wifi, everything works, as soon i am in UMTS or an wifi outside the company, i cant open MS Teams or Outlook for example. I tried a lot of things i found on different forums, but no success so far, maybe someone had this problem already.
If i try to open outlook it says i have to reconnect, when i try this, it asks me to open the authenticator app. After opening the app it is just loading, not opening anything, ending with an error.
Outlook App: 3.34.0
Teams App: 1.0.80
Company Portal: 3.12.0
Authenticator App: 6.3.12
Thanks in advance
Sep 01 2019 11:30 PM
SolutionHey Guys,
for those who are facing the same problems, i worked around this error, by excluding managed devices from the Multi-Factor Feature.
Greets
Sep 16 2019 01:20 PM
I am using MFA with Outlook in an Android device. I am receiving Calls and text messages from MFA, even though I am not trying to authenticate.
Does any experience this issue?
Thanks
Sep 16 2019 01:41 PM
Sep 17 2019 06:24 AM
Dec 16 2019 11:37 PM
Hey Tim,
sorry for the late reply, the devices are excluded by trusted locations. I also tried to reconnect the Authenticator-App, even tried to wipe an device and reconfigure it using company portal.
Anyway, seems like the issue is fixed with the last Authenticator Update.
Greets
Semi
Sep 01 2019 11:30 PM
SolutionHey Guys,
for those who are facing the same problems, i worked around this error, by excluding managed devices from the Multi-Factor Feature.
Greets